Analyst III – GBS Offshore

Job Description

Job Purpose

Analyst III serves as a critical resource for the GBS team, driving efficiency in planogram (POG) creation, validation, and execution to support Kraft Heinz's category leadership strategies. This role ensures consistency and accuracy in POG imaging, design, and implementation while leveraging automation to streamline processes and enhance scalability.

The POG Analyst supports strategic and non-strategic customer models by tailoring POG solutions to customer needs, whether high-touch customization, agile adaptability, or standardized execution. By integrating expertise in JDA software and automation, the POG Analyst plays a pivotal role in building the POGs aligning operational excellence with customer objectives.

In addition to planogram execution, this role supports Category Insights & Analytics by translating data into actionable recommendations that drive assortment, space optimization, and category growth. The Analyst III partners with Category Leadership and Sales teams to deliver data-driven insights that align shelf strategy with business performance objectives.

Essential Functions & Responsibilities

Update and maintain the POG imaging database, ensuring accurate and up-to-date information
Format POG images to GS1 Res format to meet industry standards and customer requirements
Build POGs in JDA across all versions, tailoring designs for specific customer needs and channels
Utilize Shelf IQ (or other related retailer tools) to automate common POG adjustments and retailer-specific requirements to streamline workflows
Develop and implement efficient POG solutions for non-strategic accounts and customized strategies for strategic accounts working in accordance with the Lead and CL Advisors.
Align POG layouts with category and shelving principles, ensuring compliance with strategic merchandising goals
Proof and validate POGs to ensure accuracy, address errors and resolve issues related to customer submissions
Collaborate with internal teams and retailers to upload/download POGs into customer systems and manage related automation processes
Convert POGs between JDA PSA and PDF formats as required by customer or internal needs
Create and implement retailer-specific POG automation solutions, integrating customer feedback and best practices
Populate post-reset analysis templates with data insights, including POG compliance metrics, SoS performance, and assortment effectiveness
Partner with insights analyst team and category leadership teams to align POG strategies with broader business objectives
Analyze syndicated and internal sales data to identify category trends, performance gaps, and growth opportunities
Support assortment optimization and space productivity analysis using fact-based insights
Develop category performance dashboards and reporting tools to track KPIs
Provide insights to support customer line reviews and category business planning
Translate analytics into clear recommendations for Category Leadership and Sales stakeholders
Conduct pre- and post-POG implementation performance analysis to measure impact
Identify automation opportunities in reporting and insight generation processes

Expected Experience & Required Skills

7-9 years of experience in Space planning, Planogram development and Category Analytics
Min 4-5 years of experience using JDA Space planning tool
Advanced proficiency in Microsoft Excel and strong working knowledge of PowerPoint and Word
Experience in FMCG or related industries preferably in the US Market.
Familiarity with shared service models and integration into POG processes.
Knowledge of retailer-specific systems and standard requirements for POG submissions
Experience using POG automation tools such as Shelf IQ within JDA
Experience in formatting POG images to GS1 Res standards
Proven attention to detail and accuracy in maintaining and validating POG imaging and execution
Ability to align POG strategies with broader category principles, ensuring compliance with shelving standards
Ability to work collaboratively with internal teams and external partners to deliver effective solutions
Strong experience in analyzing syndicated data (Nielsen/IRI/Circana) and internal sales data
Proven ability to translate data into actionable category and space recommendations
Experience supporting customer line reviews, assortment optimization, and shelf strategy decisions
Strong proficiency in Excel (advanced formulas, pivot tables, data modeling) and PowerPoint storytelling
Working knowledge of Power BI or similar data visualization tools
Experience in conducting pre- and post-reset performance analysis
Ability to interpret space productivity metrics (sales per sq. ft., ROS, SKU productivity, etc.)
Strong stakeholder communication skills, with experience supporting US-based commercial teams
Understanding of category management principles and retail math fundamentals

Preferred Skills

Demonstrated excellence in JDA software, including experience with building POGs, and data conversion
Strong analytical and problem-solving skills, with a focus on resolving POG-related challenges
Experience with advanced automation tools such as Shelf IQ.
Experience with Alteryx for POG data preparation.
Experience with Power BI or any data related tools.
Experience with post reset data analytics tools such as Spotlight
Proficiency in Microsoft Office products, including Excel and PowerPoint, for reporting and analysis
Experience integrating planogram strategy with category performance analytics
Exposure to automation and dashboard development (Power BI)
Experience building customer-ready insight decks and executive-level presentations
Familiarity with assortment rationalization frameworks and space elasticity concepts
Experience working in a shared services / GBS model supporting global stakeholders
Ability to identify process improvement and automation opportunities in analytics workflows
Exposure to post-implementation impact measurement and ROI analysis
Strong business storytelling skills — ability to simplify complex analytics into clear recommendations

Location(s)

Ahmedabad - Venus Stratum GCC

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

Analyst III, Global GBS