Ready to make an impact in India Custody Operations Join a team where your expertise in asset servicing for India Market and client focus drive operational excellence. You'll manage the full lifecycle of corporate actions, collaborate with global custody and market intermediaries, and champion process improvements. Grow your career in a dynamic environment that values innovation, teamwork, and continuous learning.

As an Asset Servicing Associate within the Custody Operations team, you will oversee all aspects of announcement capture, Liquidation, client instruction processing for voluntary events and proxy voting services for India market. You will ensure timely and accurate processing, maintain strong risk controls, and act as a key point of contact for internal and external stakeholders. You'll leverage digital tools, support process enhancements, and contribute to a culture of continuous improvement and client satisfaction.

Our team partners with global custody, client service, product, and regional processing teams to deliver seamless asset servicing support. We focus on risk mitigation, operational efficiency, and delivering a superior client experience across global markets.

Job responsibilities

Ensure timely and accurate completion of control checkpoints, client instructions, and queries daily
Escalate issues to internal and external parties as needed for prompt resolution
Review and update processes to minimize risk and improve operational efficiency
Act as supervisor and controller to ensure all risk aspects are mitigated within the team
Provide support, guidance, and training to strengthen team knowledge and enhance the global client experience
Serve as a single point of contact for stakeholders to resolve corporate actions queries
Collaborate with global partners to monitor, analyze, and improve service delivery
Advocate for and implement process enhancements and digital tool initiatives
Maintain high accuracy rates and validate inputs, identifying and addressing exceptions
Document and implement new processes efficiently in a changing environment

Required qualifications, capabilities, and skills

Bachelor's degree
At least 5 years of experience in Asset Servicing for India Market
High accuracy and attention to detail, with ability to validate input and identify exceptions
Strong analytical skills and independent, reliable decision-making mindset
Initiative to lead change and continuously enhance controls
Excellent communication skills, able to articulate key risks and challenges to management
Experience driving process enhancements and digital tool initiatives globally or regionally
Proven track record in risk-based environments and risk reduction
Ability to learn, document, and implement new processes efficiently in a changing environment
Flexible, organized, and able to prioritize work under tight deadlines in a fast-paced setting

Preferred qualifications, capabilities, and skills

Experience handling or executing user acceptance testing for new applications
Knowledge of India market processes and requirements
Involvement in multiple process changes and enhancements
Experience supporting global or regional process improvement initiatives
Familiarity with digital tools and automation in asset servicing
Strong client service orientation and stakeholder management skills

Custody Operations - Asset Servicing Associate