Network Monitoring Tools, Cisco Wireless, Vtp, VRRP, Nexus, Routing, HSRP, Cisco Aci, BGP, Automation, OSPF, SVI, Basic Networking skills, CCNP or equivalent, STP, troubleshooting network connectivity issues, Wireless Firewalls, Cisco DC Technologies, Palo Alto FW, Switching, SD-WAN Operations and implementation, network protocols and configurations, ITIL framework for service management, Cisco Firewalls, Branch SDWAN

Incident Management, Cloud Operations, Dev Sec Ops Model, Troubleshooting software or infrastructure issues, Service Management scripting packaging tools, Application Infrastructure Support, ITSM processes, System performance monitoring and tuning