Position Overview

Job Title: Operations Process Automation Lead, AVP

Location: Bangalore, India

Role Description

Driving Process Automation in Investment Banking Operations.
We are seeking an Assistant Vice President with knowledge of Investment Banking Operations and a track record of identifying and delivering high value automation opportunities.

Your Contribution

You will play a key role in evolving our operational landscape. This involves working closely with Operations, Technology and change partners to identify, design and deliver automation solutions within an AI powered case management system that simplify processes, unlock business value, improve risk outcomes, and enhance client and employee experience.

What We'll Offer You

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

Best in class leave policy
Gender neutral parental leaves
100% reimbursement under child care assistance benefit (gender neutral)
Flexible working arrangements
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above

Your Key Responsibilities

Automation Opportunity Identification & Prioritisation: Partner with Operations teams to review current state processes, identifying manual activities, inefficiencies, and control gaps. Assess and prioritise automation opportunities based on operational impact, feasibility, and alignment with transformation objectives.
Business Analysis & Requirements Definition: Translate operational needs into clear, structured business requirements, including process flows, user stories, and acceptance criteria. Ensure requirements are sufficiently detailed to support effective build decisions while remaining aligned to platform capabilities and strategic architecture.
Continuous Improvement & User Adoption: Capture user feedback and operational insights to drive continuous improvement of the AI case management platform. Support user adoption by contributing to operating procedures, training materials, and change communications, helping embed automation into day‑to‑day Operations.
End‑to‑End Delivery Ownership: Own delivery of automation initiatives from initial discovery through build, testing, and production release. Coordinate closely with Technology, Product, and Operations teams to manage dependencies, resolve delivery risks, and ensure outcomes are delivered to agreed scope and quality.
Testing, UAT & Release Support: Plan and support functional testing and user acceptance testing with Operations stakeholders, ensuring solutions meet business and control requirements. Support production releases, defect triage, and post‑implementation stabilisation where required.
Stakeholder Management & Collaboration: Act as a key interface between Operations, Technology, and Transformation stakeholders, providing clear updates on progress, risks, and outcomes. Build strong working relationships to support effective decision‑making and timely delivery.
Continuous Improvement & User Adoption: Capture user feedback and operational insights to drive continuous improvement of the AI case management platform. Support user adoption by contributing to operating procedures, training materials, and change communications, helping embed automation into day‑to‑day Operations.

Your Skills And Experience

Proven experience identifying and delivering automation initiatives that reduce manual effort, improve throughput, and strengthen operational outcomes within a Financial Services environment. Strong focus on translating opportunities into measurable, sustainable value.
Strong ability to analyse operational workflows, identify root causes of inefficiency, and translate user needs into clear, outcome‑focused requirements, user stories, and acceptance criteria that support effective build and adoption.
Solid understanding of Operations workflows, controls, and operational risk considerations, with the ability to design solutions that improve efficiency while maintaining strong governance, auditability, and control standards.
Hands‑on experience owning initiatives through discovery, build, testing, UAT, and production release, ensuring solutions deliver the intended business benefit and are fit for day‑to‑day operational use.
Experienced in working across Operations, Technology, and Change stakeholders, aligning delivery to shared objectives and driving momentum through clear communication, prioritisation, and ownership.
Experience working with case management, workflow, or AI‑enabled platforms, with a practical understanding of how to realise value within platform and architectural constraints.
Strong sense of accountability with the ability to manage multiple initiatives in parallel, maintain delivery focus, and consistently drive outcomes in a fast‑paced, change‑driven environment.

How We'll Support You

Training and development to help you excel in your career
Coaching and support from experts in your team
A culture of continuous learning to aid progression
A range of flexible benefits that you can tailor to suit your needs

About Us And Our Teams

Please visit our company website for further information:

https://www.db.com/company/company.html

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.

Operations Process Automation Lead, AVP

AVP- Key Account Manager (Insurance Broking)