India, Hyderabad

Document Management Systems Specialist

Location: Hyderabad, India

Overview

The Document Management Systems Specialist will manage document lifecycle activities within the electronic Document Management System (eDMS), ensuring accuracy, compliance, and operational excellence across global quality systems. This role supports global and site users by maintaining a controlled, reliable, and inspection-ready document environment while driving process efficiency, system improvements, and high-quality user support in a GMP-regulated environment.

What You Will Get

Opportunity to work within a global quality and compliance environment supporting life sciences operations
Exposure to enterprise-level electronic Document Management Systems and digital quality processes
Collaboration with global stakeholders across sites and functions
Experience supporting compliance initiatives, process improvements, and system enhancements
Career growth opportunities in Quality Systems, Compliance, and Digital Operations

What you will do:

Act as Coordinator for the global eDMS application, including:

Document ownership management for individual and mass updates
Management of document properties and metadata
Creation and maintenance of distribution lists and secure groups
Out-of-office delegation management for users

Serve as the primary point of contact for Global and Local DMS user support requests, including ticketing and email-based queries
Manage the complete document lifecycle within the eDMS, including draft, review, approval, effectiveness, and archival activities
Ensure documents are processed within defined workflows and timelines
Maintain high standards of metadata accuracy and data quality
Support day-to-day eDMS operations, including document routing, workflow management, and user support
Assist with maintaining templates, workflows, and system configurations
Provide guidance and troubleshooting support for document management processes, system access, retrieval issues, and workflow queries
Ensure compliance with GxP requirements and Good Documentation Practices (GDP / ALCOA+)
Support management and reconciliation of controlled documents where applicable
Generate and monitor reports related to document status, overdue reviews, and process cycle times, highlighting risks or inconsistencies to management
Identify and support implementation of continuous improvement initiatives and system enhancements
Collaborate effectively with global stakeholders across functions and time zones
Support approval of global documentation to ensure compliance with formatting, layout, references, and administrative standards
Support DMS improvements, technical issue management, and OQ/PQ testing activities
Coordinate and track eDMS-related training activities within Cornerstone
Perform additional duties as assigned

What we are looking for:

Bachelor's degree in Chemistry, Biochemistry, Pharmacy, or related field
Experience with Quality System Management in a GMP-regulated environment
Experience within the biopharmaceutical or other highly regulated industries
Strong Microsoft Office and software skills, particularly Excel and Power BI
Experience with electronic systems, reporting tools, and data visualization is preferred
Understanding of process mapping and process performance concepts is an advantage
Strong problem-solving mindset with a solution-oriented approach
Self-starter with excellent teamwork and collaboration skills
Strong communication skills with the ability to work effectively in an international environment
Excellent spoken and written English communication skills; German language skills are a plus

About Lonza:

At Lonza , our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion, and Integrity reflect who we are and how we work together. Everyone's ideas, big or small, have the potential to improve millions of lives, and that's the kind of work we want you to be part of.

Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza , we value diversity and are committed to creating an inclusive environment for all employees. If you're ready to help turn our customers breakthrough ideas into viable therapies, we look forward to welcoming you on board.

Ready to shape the future of life sciences Apply now.

Reference: R75715

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