Machine Learning, Visual Analytics, Artificial Intelligence, Power Bi, Tableau, Sql, Deep Learning, Advanced Analytics, Microsoft Excel, Python, Statistics, Azure Stack, Data Bricks, Statistical Models

MECM, PowerShell, Intune, Bash, Windows, Automation Frameworks, Macos, SCCM, Python, endpoint analytics and telemetry platforms, JAMF, Nexthink, proactive remediation solutions

Aws Lambda, Amazon Connect, Transcribe, Comprehend, Pinpoint, Lex bots, AWS contact center

Networking, Incident Management, It Services, Information Security, Information Technology, Manager Quality Assurance, Procurement, Cisa, Risk Management, Monitoring

Data Analytics, MLops, AI assistants such as Claude and Copilot, auditability, model governance, LLM-enabled analytics, RAG patterns, MCP for connecting assistants to tools and data sources, data literacy, PII handling, prompt tool safety, summarization with responsible AI controls, product development life cycle, retraining triggers, monitoring drift, semantic search, ModelOps, explainability evaluation