About this role:

Wells Fargo is seeking a Senior Systems Operations Engineer

In this role, you will:

Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability

Required Qualifications:

4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

Experience in Plan, Build, Operate & Maintain enterprise backup solutions, such as: Veritas NetBackup, Rubrik, Cohesity, Dell EMC Avamar
Deep understanding of restore operations and recovery patterns: File-level, VM-level, database-level, application-consistent backups, granular restores, cross-platform recovery
Experience protecting systems with encrypted disks and restoring with appropriate key handling procedures
Hands-on experience defining and meeting RPO/RTO, validating recoverability, and running restore drills / DR tests
Strong scripting (Python , Ansible) and automation skills, API integrations to streamline backup operations and reduce manual effort.
Bare Metal Recovery - Strong understanding of snapshot concepts and mechanics: crash-consistent vs application-consistent, copy-on-write/redirect-on-write behavior, and snapshot performance/space impact.
Hands-on experience creating and managing point-in-time snapshots for:
Ability to design snapshot strategies aligned to RPO/RTO, including frequency, retention, expiration, and restore procedures.
Good understanding of DevOps tools like Ansible , Docker , Kubernetes, Github & Jenkins
Good understanding of Cloud technologies like Redhat OCP , Azure , GCP and Cloud Foundry
Good understanding of Storage - Block, File & Object technologies
Experience in integrating automation with enterprise tooling: ServiceNow (ticketing/workflows), Splunk/Grafana (logging/alerting), email/Teams notifications, and dashboards
Ability to leverage AI-assisted operations to improve reliability and reduce MTTR across backup, snapshot, and restore workflows.

Job Expectations:

Backup Operations & Production Support

Provide 24x7 production support for enterprise backup and recovery environments using NetBackup, Rubrik ,Cohesity, Avamar, and Data Domain.
Perform root cause analysis (RCA) for recurring issues and implement permanent fixes.
Troubleshoot complex backup issues (job failures, media/storage/network, replication/duplication, certificates/security) and manage incident/problem/change tickets via ITIL, actively participating in major incident calls to deliver timely resolution and clear communication.

Vendor & Engineering Coordination

Work closely with backup vendors (Veritas, Cohesity, Dell EMC) for case management, patching, bug fixes, and product escalations.
Collaborate with internal Engineering, Storage, Network, and Security teams to resolve cross-functional issues.
Track vendor escalations to closure and validate implemented solutions.

Backup Architecture & Specialized Areas

Manage and support:
Backup duplications and replications (source, target, and optimized duplication)
Certificates and security configurations (SSL, CA, internal/external certificates, renewals, and troubleshooting)
Deliver BMR and encrypted-disk recovery (UEFI/BIOS, GPT/MBR, EFI/BCD, Linux bootloader, drivers/NIC/storage) with secure key handling.
Support backup upgrades, hotfixes, migrations, and new client onboarding.

Automation & Continuous Improvement

Use scripting languages such as Shell, Python, Ansible to reduce manual effort and improve operational efficiency.
Drive automation (Python/Ansible/APIs), integrate with ServiceNow/Splunk/Grafana/Teams, enable Docker/K8s/OCP + Azure/GCP, apply AI ops, document, and support on-call/RCA.

Posting End Date:

18 May 2026

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.