Job Title Implementation Architect - Infrastructure Observability Tools

Job Summary

The Implementation Architect is responsible for designing, implementing, and operating observability and event management solutions using tools such as Datadog, BMC, Nagios, SolarWinds, and AppDynamics. This role requires close collaboration with cross‑functional teams to ensure successful deployment, integration, and ongoing operational excellence of observability platforms, strengthening the monitoring, reliability, and performance of enterprise IT infrastructure.

Key Responsibilities

Design & Implementation

Perform detailed analysis of infrastructure design, architecture, and security standards.

Design and implement comprehensive observability solutions using Datadog, BMC, Nagios, SolarWinds, AppDynamics, and similar platforms.

Develop and maintain architecture blueprints, design documents, and operational runbooks for observability and event management systems.

Lead end‑to‑end deployment, configuration, customization, and integration of observability tools across on‑premises and cloud environments.

Operations & Event Management

Own day to day operations of observability platforms, ensuring high availability, performance, and data accuracy.
Manage event management processes, including event ingestion, correlation, noise reduction, and routing to appropriate resolver groups.
Monitor platform health, perform capacity planning, and execute regular platform maintenance and upgrades.
Investigate and resolve issues related to monitoring, logging, metrics, dashboards, s, and event correlation.
Establish and continuously improve ing standards, thresholds, and SLA based response models.
Coordinate with IT operations, SRE, infrastructure, and application teams to drive proactive incident prevention using observability insights.
Lead root‑cause analysis RCA efforts and provide actionable insights from telemetry data to improve system reliability.

Collaboration and Continuous Improvement

Collaborate with business and technical stakeholders to gather monitoring requirements and ensure alignment with organizational objectives.
Conduct regular assessments and maturity reviews of observability solutions to identify optimization and automation opportunities.
Stay current with emerging technologies, industry best practices, and evolving trends in observability, monitoring, and AIOps.

Qualifications

Bachelor's degree in computer science, Information Technology, or a related field.
7+ years of experience in IT infrastructure with a strong focus on observability, monitoring, and event management solutions.
Proven experience with Datadog, BMC, Nagios, AppDynamics, SolarWinds, or equivalent tools.
Strong understanding of servers, networks, virtualization, and cloud environments.
Excellent troubleshooting and problem‑solving abilities.
Strong communication and interpersonal skills capable of working effectively with diverse teams.

Preferred Skills

Experience with network security principles and cloud platforms (AWS, Azure, GCP).
Knowledge of containerization technologies (Docker, Kubernetes).
Familiarity with database systems (SQL Server, Oracle) and basic data analysis concepts.
Hands‑on experience with scripting languages such as Python or Bash for automation and integration.
Understanding of ITIL processes (Incident, Problem, Change) and related operational frameworks.
Certifications in relevant observability tools or cloud platforms are an advantage.
Demonstrated ability to perform in a fast‑paced, dynamic environment both independently and as a team player.

This is a challenging and rewarding opportunity for a talented individual looking to take their career to the next level in the field of IT operations management. If you have a passion for solving complex technical problems and a desire to work with cutting-edge technologies, we want to hear from you.

Monitoring & Observability SME