Who are we and what do we do

BrowserStack is the world's leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software at speed. Founded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

With over 1,200 employees and a remote-first approach, BrowserStack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, BrowserStack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.

Recognized for its innovation and growth, BrowserStack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining BrowserStack means being part of a mission-driven team dedicated to shaping the future of software testing.

Location: This is a remote position; however, the role requires the candidate to be based in Mumbai.

Role in a nutshell:

An experienced HR professional with more than 10 years in Employee Relations, skilled in handling complex workplace issues and supporting a culture of fairness, trust and compliance. Known for sound judgment, data-driven decisions and the ability to build strong relationships with leaders to support a healthy and compliant work environment.

Desired experience:

10+ years of HR experience with at least 5 years focused on ER and 3+ years in an HRBP/Generalist capacity.
Strategic Oversight: Proven track record in managing large-scale audit programs and strengthening HR operations through rigorous compliance reviews.
Process Excellence: Demonstrated ability to draft and implement SOPs that improve efficiency and mitigate legal risks.
Integrity & Maturity: Unique emotional maturity and the ability to act as a culture champion in sensitive situations.
Scale: Hands-on experience supporting a workforce of up to 2,000 employees.
Communication: Exceptional negotiation and stakeholder management skills.

What will you do

End-to-End Case Management: Handling grievances, workplace conflicts and policy violations from intake to final resolution.
Regulatory Compliance: Ensuring strict adherence to regional labor laws and global internal policies.
Complex Investigations: Leading high-stakes investigations into harassment, discrimination, retaliation and misconduct.
Audit Program Management: Leading the design and execution of internal and external HR audit programs to identify risks and ensure 100% adherence to statutory requirements.
Driving SOPs: Developing, streamlining and enforcing Standard Operating Procedures (SOPs) across the ER lifecycle to ensure consistency, scalability and operational excellence.
Stakeholder Partnership: Collaborating with HRBPs on corrective actions, performance improvement plans (PIPs) and behavioral concerns.
Global Mobility: Overseeing the compliance and documentation for international transfers and immigration requirements.

Employment Terms

Nature of Role: This is a Fixed-Term Hire (FTH) for a duration of 12 months.
Future Scope: Based on performance and organizational requirements, this role is eligible for conversion to a permanent position or extension beyond the initial term.

Education and Certifications

Bachelor's degree in Human Resources, Industrial Relations, or a related field. A Master's degree or relevant certifications (e.g., PHR, SHRM) is a plus.

Employee Relations & Compliance Consultant