Looking for Presales expert in IT Service/ Infrastructure space.

Please send your updated resume at [HIDDEN TEXT].

Roles and responsibilities:

Identify customer requirements and architect solutions and provide high quality responses to RFPs / RFIs as part of bid management process.
Interfacing with various functional groups to obtain information required for proposals, compile and review to ensure consistency and completeness.
Mapping of relevant sections requested in a Bid/RFP with different groups for support.
Liaising with multiple functional teams /groups to align with customer's requirements and help create a winning response.
Responsible to support the sales teams in workshops and client presentations with effective co-ordination from multiple functional teams in the organization.
Interacting with supplier/ vendors for new products / services offerings.
Responsible for management of the repository and ensuring that all the documentation has been done and submitted in the repository for future use

Mandatory Technical Skills

Network Architecture – Understanding of Networks, Internet, MPLS, VPN, Cloud Connectivity
Contact Centre Technology & Infrastructure – Omnichannel Solutions, Voice, IVR, Chat, BOTs
Architecture design
IT Security
Cloud Technologies

Good to have skills

Critical Competencies

Excellent communication and presentation skills, including the ability to present business and technical issues, ideas, and recommendations clearly in verbal, written and presentation formats.
Strong organizational, analytical , negotiation and Problem-Solving skills
Creativity, Adaptability and eagerness to learn
Excellent Excel, Powerpoint skills

Qualification:

Bachelor's Degree in Computer Science or Management Information Systems, or related discipline

Presales Solutions Architect