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Job Description

Job Description

We are hiring a Process Automation Engineer (Level 1) to support the development of automation solutions that improve operational efficiency across enterprise environments.

In this role, you will design and maintain scripts, troubleshoot recurring issues, and build lightweight automation tools using technologies such as PowerShell, Python, Azure services, ServiceNow integrations, and web-based utilities. You will work closely with senior engineers to identify automation opportunities and implement scalable solutions that reduce manual effort and improve reliability.

This role is ideal for engineers early in their careers who enjoy scripting, debugging systems, and solving real-world technical problems through automation.

Key Responsibilities

Develop automation scripts using PowerShell and/or Python
Support maintenance and enhancement of existing automation workflows
Investigate recurring operational issues and identify automation opportunities
Assist in integrating automation with ServiceNow and enterprise platforms
Contribute to Azure-based automation solutions (Functions, Logic Apps, identity workflows)
Test and validate automation solutions before deployment
Document automation processes clearly for operational use
Collaborate with team members on troubleshooting and solution development

Job Requirements

Required Qualifications

2-3 years of experience in scripting, automation, IT operations, or similar roles
Working knowledge of PowerShell or Python
Strong troubleshooting and analytical thinking skills
Basic understanding of Windows system administration concepts
Familiarity with REST APIs and JSON
Ability to debug scripts using logs and error output
Willingness to learn new tools and technologies quickly

Preferred Qualifications

Exposure to Microsoft Azure services
Experience working with ServiceNow or similar ITSM platforms
Basic knowledge of JavaScript or web-based tools
Familiarity with Git or version control systems
Understanding of authentication and identity concepts (e.g., Entra ID)
Experience automating repetitive operational tasks

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