Paypal, Sql, Sso, Splunk, Postman, Apis, authentication and access management, MFA, Venmo, cloud platform troubleshooting, SPF, DKIM, monitoring and debugging tools, CRM case management tools, Credit Cards, system integrations, zendesk, log analysis utilities, browser developer tools, email deliverability protocols, Salesforce, DMARC, API testing platforms, merchant payment systems

Java Scripting, Json, Log Analysis, Rest Apis, Postman, Webhooks, L2 technical support

Confluence, Sql, JIRA, Apis, zendesk, intercom, Notion, Freshdesk

Troubleshooting Skills, crm software, Technical Support, Customer Service, Data Analysis

Basic Troubleshooting, Chat Support, Problem Solving, Technical Skills, Customer Service, Time Management, Communication Skills, Multitasking, Adaptability, Empathy

Saas, Customer Success, SaaS platforms, support ticketing tools, Microsoft Teams, Implementation, accounting, fintech, Bookkeeping, client-facing support, compliance concepts, accounting technology

Saas, Customer Support, Technical Troubleshooting, Customer Onboarding, CRM