Servicenow, Itsm, Cmdb, ITOM, Uat, Agile, CSDM, Predictive Intelligence, Virtual Agent, HRSD

Power Bi, Uat, Clarity, Demand Management, ServiceNow SPM, Resource Management, Portfolio Planning, Process Documentation, ITBM, Project Management, Sharepoint, Financial Management, Agile Hybrid Planning, Data Validation

Itil Framework, ServiceNow platform knowledge, Business process modeling and workflow design

Servicenow, Waterfall, Agile, Hybrid SDLC, Business Analysis

Itsm, Data Modeling, ServiceNow platform, Compliance standards, Reporting, Performance Analytics