Role Overview

As an Enterprise Architect within Adobe Professional Services, you will serve as a trusted advisor to Adobe's enterprise customers, driving digital transformation using Adobe Experience Cloud. You will lead architecture strategy, solution design, and implementation guidance across complex, multi-solution engagements, ensuring customers realize maximum value from Adobe platforms.

This is a client-facing leadership role that blends deep technical expertise, consulting mindset, and business strategy alignment.

Key Responsibilities

Client Advisory & Strategic Engagement
Act as a strategic advisor to C-level stakeholders (CMO, CIO, CTO)
Translate customer business objectives into Adobe Experience Cloud roadmaps
Lead discovery workshops, architecture envisioning, and digital transformation strategy sessions
Provide thought leadership on DXP, personalization, and customer journey orchestration
Solution & Enterprise Architecture
Define end-to-end architecture across Adobe Experience Cloud, including:

Adobe Experience Manager (AEM – Sites, Assets, Headless, Cloud Service)
Adobe Analytics
Adobe Target
Adobe Journey Optimizer / Campaign
Adobe Real-Time CDP

Design scalable, secure, and high-performing solutions aligned with Adobe best practices
Establish reference architectures and reusable patterns for client engagements
Drive composable and API-first architecture approaches
Delivery Leadership & Governance
Provide architectural oversight across multiple concurrent implementations
Partner with delivery managers and engineering teams to ensure successful execution
Conduct architecture reviews, code reviews, and performance optimization guidance
Ensure adherence to Adobe's implementation methodologies and standards
Integration & Data Strategy
Define integration architecture across enterprise ecosystems:

CRM (e.g., Salesforce)
ERP systems
Data platforms (data lakes, warehouses)
Third-party martech/adtech tools

Lead customer data strategy, including identity, segmentation, and activation
Enable real-time personalization and omnichannel experiences
Innovation & Adobe Alignment
Stay aligned with Adobe product roadmap and emerging capabilities
Advocate Adobe best practices and promote adoption of new features
Collaborate with Adobe product teams to provide field feedback and influence roadmap
Pre-Sales & Business Development Support
Support sales teams in:

Solutioning for RFPs/RFIs
Client presentations and demos
Effort estimation and high-level architecture proposals

Help position Adobe solutions as the preferred digital experience platform

Required Skills & Expertise

Adobe Ecosystem Expertise

Deep hands-on and architectural experience across Adobe Experience Cloud
Strong expertise in AEM (Cloud Service preferred)
Experience with Adobe Analytics, Target, and CDP
Knowledge of Journey Optimizer / Campaign for cross-channel orchestration

Technical & Architecture Skills

Strong understanding of:

Cloud-native architectures (AWS/Azure/GCP)
Microservices and API-first design
Headless and composable architectures

Experience with:

Frontend frameworks (React, SPA)
Integration patterns (REST APIs, event-driven architecture)
DevOps and CI/CD pipelines

Consulting & Leadership Skills

Strong client-facing and stakeholder management skills
Ability to influence decisions at executive level
Experience leading distributed, cross-functional teams
Strong problem-solving and strategic thinking ability

Experience Requirements

12+ years in digital, IT, or marketing technology
5–8+ years of deep experience in Adobe Experience Cloud
Proven experience delivering large-scale enterprise implementations
Experience in consulting, system integrators, or professional services organizations

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [HIDDEN TEXT] or call +1 408-536-3015.

AI Use Guidelines for Interviews:

Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

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