We are seeking a skilled LLMOps Engineer with expertise in operationalizing Generative AI solutions to join our AI Engineering Center of Excellence. This role will focus on establishing robust infrastructure, deployment pipelines, and monitoring systems to ensure the reliable, secure, and scalable delivery of LLM-based applications in production environments. The LLMOps Engineer will work closely with AI Tech Leads and Senior Engineers to bridge the gap between development and production deployment of GenAI solutions.

Primary Responsibilities:

Design and implement infrastructure and deployment pipelines for large language model (LLM) applications in production environments
Establish monitoring, observability, and logging systems for GenAI applications to ensure performance, reliability, and data quality
Develop automated testing frameworks specific to LLM applications, including evaluation of model outputs and prompt effectiveness
Implement version control systems for models, prompts, and configurations to ensure reproducibility and traceability
Create and maintain CI/CD pipelines for seamless deployment of GenAI solutions
Optimize infrastructure and implementations for cost efficiency, considering compute resources and API usage
Implement security controls and compliance measures specific to GenAI applications
Collaborate with development teams to establish best practices for transitioning GenAI solutions from prototype to production
Automate feedback loops for continuous improvement of deployed models
Document operational procedures, architecture decisions, and maintenance protocols

Required Qualifications:

5+ years of experience in DevOps, platform engineering, or related roles with at least 2+ years focused on ML/AI systems
Hands-on experience with cloud infrastructure and services for AI workloads (AWS, Azure, GCP)
Strong programming skills in languages commonly used for infrastructure and automation (Bash, YAML)
Experience with containerization and orchestration technologies (Docker, Kubernetes) for AI workloads
Knowledge of LLM deployment patterns and associated infrastructure requirements
Familiarity with monitoring tools and techniques for AI systems (e.g., model performance, drift detection, cost tracking)
Understanding of CI/CD principles and experience implementing automated pipelines
Experience with infrastructure-as-code tools (Terraform, CloudFormation, etc.)
Basic understanding of LLM architectures and their operational requirements
Bachelor's degree in Computer Science, Engineering, or related technical field

Preferred Skills:

Experience deploying and managing production LLM applications at scale
Knowledge of vector database operations and optimization for RAG implementations
Familiarity with API gateway management and rate limiting strategies
Experience with distributed tracing and debugging complex AI systems
Understanding of data privacy, security, and compliance considerations for GenAI applications
Knowledge of cost optimization techniques for LLM inference and embedding generation
Experience with feature flagging and A/B testing frameworks for AI applications
Familiarity with LLM evaluation metrics and automated testing approaches
Experience with GPU resource management and optimization

Success Factors:

Strong technical curiosity and willingness to explore new GenAI capabilities
Balance between operational excellence and enabling rapid innovation
Strong problem-solving skills for troubleshooting complex production issues
Effective communication across technical and non-technical stakeholders
Proactive approach to identifying and mitigating operational risks
Ability to translate business requirements into operational specifications
Commitment to continuous improvement of operational processes
Adaptability to rapidly evolving GenAI technologies and deployment patterns

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