Ciklum is looking for a Senior Delivery Manager to join our team full-time in India.

We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.

About the role:

As a Senior Delivery Manager, become a part of a cross-functional development team engineering experiences of tomorrow.

We're seeking an experienced Scrum Master to guide high-performing, large-scale Agile teams (25+ members across multiple squads) in delivering complex software projects. You'll facilitate Scrum ceremonies, remove impediments, and scale Agile practices to handle inter-team dependencies, drawing from real-world challenges in distributed environments. This role thrives in fast-paced settings like those discussed on Reddit's r/scrum and r/agile, where mastering tools like Jira, Confluence, and frameworks such as SAFe or Nexus is key.

Responsibilities:

Lead daily stand-ups, sprint planning, retrospectives, and reviews for 25+ person teams, ensuring alignment across 4-6 squads
Coach Product Owners, engineers, and stakeholders on Scrum principles, resolving blockers in complex, dependency-heavy projects
Scale Agile processes using frameworks like LeSS or SAFe for large teams; implement metrics (e.g., velocity, burndown) to track progress
Foster a culture of continuous improvement through retrospectives and tools like Liberating Structures, addressing common pain points like siloed communication
Drive impediment removal at team, program, and organizational levels; collaborate with Release Train Engineers (RTEs) in enterprise settings
Monitor and report on team health using data-driven insights; handle hybrid/remote dynamics for global teams
Mentor junior Scrum Masters and promote Agile best practices in multi-team environments

Requirements:

8+ years as a Scrum Master, with proven experience in complex teams of 25+ (e.g., multiple squads or programs)
CSM/CSPO or equivalent certification; experience with scaled frameworks (SAFe, LeSS, Spotify model) highly preferred
Strong facilitation skills for large groups; expertise in Jira, Azure DevOps, or similar tools
Excellent communication and conflict resolution; comfortable in high-stakes, ambiguous environments
Familiarity with DevOps practices, CI/CD pipelines, and metrics for large-scale delivery
Bachelor's degree in Computer Science, Business, or related field (or equivalent experience)

Desirable:

Experience in tech-heavy industries (e.g., fintech, data engineering) with distributed teams
Knowledge of Reddit-sourced Agile hacks, like Scrum of Scrums for coordination or advanced retros for burnout prevention
PMP/Agile hybrid background for matrix organizations

What`s in it for you

Strong community: Work alongside top professionals in a friendly, open-door environment
Growth focus: Take on large-scale projects with a global impact and expand your expertise
Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications
Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies
Care: We've got you covered with company-paid medical insurance, mental health support, and financial & legal consultations

About us:

At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you'll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.

India is a strategic innovation hub for Ciklum, with growing teams in Chennai and Pune leading advancements in EdgeTech, AR/VR, IoT, and beyond. Join us to collaborate on game-changing solutions and take your career to the next level.

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Explore, empower, engineer with Ciklum!

Interested already We would love to get to know you! Submit your application. We can't wait to see you at Ciklum.

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