Job Description - Process Designer

Contract Lifecycle Management (CLM) Programme - Procurement & Legal BuySide

Role Overview

The Process Designer will play a critical role in shaping and embedding the futurestate procurement buyside contract lifecycle as part of the enterprise CLM transformation programme. This role is accountable for designing, standardising, and optimising endtoend CLM processes-ensuring they are businessled, scalable, compliant, and aligned to the capabilities of the selected CLM platform (e.g. Sirion).

Working closely with Procurement, Legal, Finance, Digital, and the CLM CoE, the Process Designer will translate strategic intent and operatingmodel decisions into clear, executable process designs that drive adoption, control, and value realisation.

Key Responsibilities

1. EndtoEnd Process Design (BuySide CLM)

Own the design of endtoend buyside CLM processes, covering:

Demand intake & procurement front door
Contract authoring, negotiation, and execution
Inlife contract & obligation management
Amendments, renewals, and terminations
Financial and compliance touchpoints

Design standardised, repeatable processes that can scale across business units, categories, and geographies.
Ensure clear separation of responsibilities across Procurement, Legal, Finance, and Business users.

2. CurrentState Assessment & TargetState Definition

Lead currentstate (asis) process assessments to identify fragmentation, manual workarounds, control gaps, and value leakage.
Define futurestate (tobe) processes aligned to:

Procurement strategy and policy
CLM target operating model (TOM)
Sirion CLM platform capabilities

Clearly articulate process changes, impacts, and benefits for stakeholders.

3. Process Mapping, Standards & Governance

Develop detailed process maps, swimlanes, and business rules (L2/L3 where required).
Define process standards, guardrails, and design principles for CLM.
Ensure processes align with:

Internal controls and audit requirements
Regulatory and compliance obligations
Delegation of authority and approval frameworks

Support the establishment of CLM process governance within the Procurementled CoE.

4. PlatformAligned Process Design

Design processes that are natively aligned to Sirion CLM capabilities, including:

Clause and template management
Obligation and SLA tracking
Workflow automation and approvals
Claims, exceptions, and compliance reporting

Work closely with Business Analysts and Solution Designers to ensure:

Process intent is correctly translated into system configuration
Minimal customisation and maximum platform leverage

5. CrossFunctional Stakeholder Collaboration

Partner with Procurement, Legal, Finance, BT Sourced, Digital and Architecture teams to agree and embed process designs.
Facilitate design workshops and working sessions with senior SMEs and process owners.
Act as the single point of accountability for process decisions within the buyside CLM scope.

6. Change, Adoption & Value Realisation

Ensure process designs are simple, usable, and adoptionready.
Support change and adoption activities by:

Developing SOPs, playbooks, and process guidance
Supporting training and enablement sessions

Define process KPIs to measure:

Compliance
Cycle time
Value leakage prevention
User adoption

7. Continuous Improvement

Identify opportunities for process simplification and automation over time.
Support backlog prioritisation for future CLM enhancements from a process perspective.
Contribute to the evolution of the Procurement CLM operating model.

Required Experience & Skills

Experience

6-10 years experience in process design, process transformation, or operatingmodel design within Procurement, Contract Management, Finance, or Legal domains.
Handson experience designing processes for CLM or procurement platforms (Sirion, Ariba Contracts, Icertis, etc.).
Experience working in large, complex, multistakeholder organisations.

Functional & Domain Expertise

Strong understanding of buyside procurement and contract lifecycle processes.
Deep knowledge of:

Contract authoring & approvals
Inlife contract & obligation management
Renewals, amendments, and commercial governance

Ability to design processes that balance control, speed, and usability.

Core Skills

Expertlevel process mapping and design skills.
Strong facilitation and stakeholdermanagement capability.
Ability to translate strategic intent into practical, executable process designs.
Excellent documentation and communication skills, including for senior leadership audiences.

Ways of Working

Comfortable operating in agile / hybrid transformation programmes.
High ownership mindset with a strong bias for standardisation and simplification.
Collaborative and outcomefocused.

Preferred Qualifications

Certifications in Lean / Six Sigma, BPMN, Agile, or Operating Model Design.
Experience in enterprise CLM rollouts or largescale procurement transformation programmes.
Exposure to governance, controls, and audit frameworks in regulated environments.

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