About R1 RCM

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation and workflow orchestration.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

Job Title: Associate Director – Strategic Office

Reporting To: Vice President – Finance & Strategy

Dotted Line: CFO Office / CEO Office (as required)

Role Type: Senior Individual Contributor with Enterprise Influence

Role Objective

The Associate Director – Strategic Office will function as a highimpact strategic and business analytics partner to the VP – Finance & Strategy, supporting the CEO and CFO agenda through rigorous analytics, operational insights, and decision support.

The role focuses on support functions and operations, synthesizing data across finance, HR, IT, procurement, real estate, shared services, and core operations to enable factbased leadership decisions, enterprise prioritization, and performance improvement.

Core Responsibilities

Strategic & Business Analytics
Act as the primary analytics lead for the Strategic Office under VP – Finance & Strategy.
Own enterpriselevel metrics and insights across:
Cost, margin, and productivity
Headcount, capacity, and utilization
Operating leverage and efficiency
Design and maintain executive dashboards, scorecards, and KPI frameworks for leadership reviews.
Conduct structured deep dives, root cause analyses, and trend diagnostics to inform strategic decisions.
Support Functions & Operations Performance
Partner with functional leaders (Finance, HR, IT, Procurement, Real Estate, Shared Services) to:
Assess performance vs plan
Identify productivity and costoptimization levers
Perform endtoend operational analyses, including:
Demand vs capacity
Costtoserve and unit economics
SLA, quality, and service performance
Support efficiency and transformation initiatives (automation, GenAI, operating model changes) with quantified business cases and benefit tracking.
VP – Finance & Strategy / CFO / CEO Office Enablement
Serve as a trusted analytical advisor to the VP – Finance & Strategy on strategic and crossenterprise topics.
Support CFO and CEO office priorities through:
Onepage decision notes and executive insights
Scenario analysis, sensitivities, and tradeoff evaluations
Board, ELT, SLT, QBR and investor support content
Proactively surface insights, risks, and decision implications rather than respond reactively
Scenario Planning & Decision Support
Build and maintain scenario and sensitivity models covering:
Growth vs margin tradeoffs
Cost inflation and productivity offsets
Scaleup / scaledown and organizational design decisions
Support longrange planning (LRP) and annual planning from a holistic enterprise lens, beyond siloed functional views.
Assess strategic initiatives, investments, and priorities with clear financial and operational implications.
CrossFunctional Alignment & Governance
Operate as an enterprisefirst, neutral thought partner, balancing functional priorities with overall company objectives.
Drive consistency in metric definitions, data sources, and performance narratives.
Ensure followthrough on leadership actions driven from analyticsled reviews.
Act as a connective layer between Strategy, Finance, Operations, and Corporate Functions.

Key Deliverables / Success Measures

Improved quality and speed of leadership decisionmaking.
Clear visibility into operational and supportfunction performance drivers.
Tangible cost savings, productivity gains, or margin improvements.
Reduced ambiguity and alignment gaps across enterprise metrics.
Strong trust and credibility with VP – Finance & Strategy, CFO, and CEO Office

Experience

Required Experience & Qualifications

8–10 years of experience in Strategy, Corporate Finance, FP&A, Consulting, Business Analytics, or CEO/CFO Office roles.
Strong exposure to operationsheavy or servicesled environments.
Demonstrated experience working with senior leadership and crossfunctional stakeholders.
Proven ability to translate analytics into clear business decisions and actions.

Skills & Capabilities

Exceptional analytical rigor and structured problemsolving.
Advanced financial and operational modeling skills.
Ability to simplify complex data into crisp, executiveready narratives.
High comfort with ambiguity and evolving priorities.
Strong influencing skills without formal authority.
Excellent written and verbal communication.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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Associate Director Strategy