cloud platform , Itil Framework, Infrastructure Support, on-premise solutions, enterprise level application support, AWS concepts

Linux, Application Support, Sql, Microsoft business applications, CRM business systems

Java, Salesforce.com, Json, JIRA, Sql, Javascript, Cloud Applications, Reactjs, Postgres, Xml, Oracle, cloud infrastructure services, Guidewire products, 3-tier application architecture

Migration, Basic Sql, Sql Queries, Hardware Troubleshooting, Networking Concepts, Database Handling, Zendesk Tool, API scripts, PCB boards, Tank gauges, Wireless devices, Support software applications, Wiring, Pumps, Any ticketing tool, Site Controllers, EMV terminals, Island terminals, Fuel dispensers

Operating Systems, Debugging Tools, Log Analysis, Atocha, service logs, generative AI applications, technical root cause analysis, IntelliOps, First Responder Agent, TARS, prompt engineering for large language models, AI-powered monitoring tools, LLM trace, AWS networks, APD, code-level understanding

Java, Unix, Web Services, Shell Scripts, Python, AWS

.NET Applications, Windows server, Iis, SQL Server, Mssql, environment architecture, Troubleshooting