Company Profile

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member's contributions and offers a supportive environment for career development. Come, stay, and grow with us.

Job Description

UX Leadership

Define and drive the UX vision, strategy, and roadmap for digital HVAC products and interfaces in collaboration with business units.
Lead UX/UI design for B2B and B2C websites, ensuring intuitive navigation, responsive design and conversion optimization.
Collaborate with product management, R&D, marketing, and development teams to deliver seamless digital experiences aligned with business goals.
Communicate design rationale and user insights effectively to senior leadership.
Drive continuous improvement through user feedback, analytics, and A/B testing.

Design System & Governance

Maintain and evolve the design system to ensure consistency across digital platforms.
Establish design standards and best practices for scalable web experiences.

Research & Insights

Conduct and guide UX research to understand user needs and behaviors across digital touchpoints.
Translate insights into actionable design strategies that enhance usability and engagement.

Cross-functional Collaboration

Partner with stakeholders across marketing, engineering, and product to align design strategy with business objectives .
Facilitate design reviews and workshops to foster shared understanding and innovation.

Strategic Impact

Advocate for user-centered design and communicate design value to leadership.
Influence product roadmaps and contribute to long-term experience strategy

IoT/Controls experiences UX (Secondary Focus)

Support UI/UX design for smart thermostats and other IoT/Controls experiences, ensuring intuitive interaction and visual consistency.
Collaborate with hardware, industrial design, mobile app and embedded software teams to align digital and physical experiences .

Qualifications

Education: Bachelor's or Master's degree in User Experience Design, Interaction Design, Human-Computer Interaction, or Digital Product Design. Additional certification in Design Thinking is an added advantage. Experience:

12+ years of experience in UX/UI design, with a strong portfolio of web and digital product work.
Experience in B2B and B2C digital marketing environments.
Understanding of analytics platforms and conversion optimization techniques.
Experience designing connected products, IoT interfaces, or industrial systems will be an added advantage
Experience with HVAC, building automation, or similar domains preferred
Proficiency in design tools such as Figma, Sketch, Adobe XD, and prototyping platforms.
Experience in mobile app UI/UX design with responsive design, accessibility standards, and performance optimization.
Familiarity with front-end development concepts (HTML, CSS, React, Swift UI, etc.) to ensure design feasibility.
Strong communication and leadership skills.

Online Portfolio demonstrating design and UI/UX work

Lead - UI UX Designer