About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally. With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future. We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer's door.

About DP World Global Service Centre

DP World's Global Service Centre (GSCs) are key enablers of growth delivering standardization, process excellence and expertise, and automation in areas of Finance, Freight Forwarding, Marine Services, Engineering and Human Resources, helping accelerate DP World's growth and business transformation. As we experience exponential growth, there has never been a more exciting time to join us. Discover your next role here and change what's possible for everyone! As an equal employer that recognizes and values diversity and an inclusive culture, we empower and up-skill our people with opportunities to perform at their best. Join us and be part of an amazing team that is transforming the future of world trade.

Designation: Director-GSC Finance

Base Location: Navi Mumbai

Reporting to: Head GSC

Key Role Responsibilities:

Operations Leadership

Engage with stakeholders to understand business context & expectations to devise solutioning &

target operating mode

Define transition plan & drive effective transitions with clear milestones

Define effective Shared service & process control measures

Ensure all operational deliveries are managed as expected

Ensure that accounting & payments to suppliers in time, reconciliation of bank and ledger accounts,

reconciliation of inventory, and establishing effective control over collection from customers

Ensure that all AR processes, including billing, revenue accounting etc are managed effectively

Must have experience of all 4 financial tower.

Ensure that Internal & External audit requirements are met and proper validation of accounts &

prepare monthly variance report.

Ensure quality reviews of GSC deliverables are conducted

Create active engagement with Users across the organization to establish a culture of identifying root

causes for performance gaps, identifying suitable solutions, and deploying the same

Establish relevant KPIs (GSC & Process Success) to generate ownership within the team

Must come from BPO background and should be comfortable to work in US, Europe time zones.

Transformation Leadership

Identify opportunities of transformation in the process to enhance effectivenessConduct process assessments to identify areas for improvement and recommend process changes.

Drive best practices

Creating, implementing and monitoring processes and procedures finance processes

Collaborate with department heads and process owners to establish process improvement goals and

targets and develop action plans to achieve them

Drive digitization of processes

Participate in new scope solutioning & transitions

Support Business units to develop appropriate metrics to demonstrate Process efficiency and

effectiveness

Analyze process performance data to identify trends, patterns, and areas for improvement

Manage interface between business and IT development teams and support in developing the right

solutions when improving processes

Stakeholder Management

Interact with stakeholders & drive effective governance

Develop and deploy relevant Performance Review cycle at different levels of the organization

Manage escalations proactively

Help to drive data driven decision making by providing insights to Business Performance through

Dashboard

Team Management

Lead & monitor team

Help to create a culture of Best Practice Adoption

Skills & Competencies:

Good Communication skills in English language, both oral and written.

Experience in transition, setup & running offshored Finance operations

Possess strong analytical skills & transformation experience

Work flexible over-hours in close coordination with line manager covering situations where business

requires urgent execution.

Ability to work in a fast paced, time sensitive environment Detail oriented Professional and articulate

communicator, Team player, Flexibility in work schedule, Aptitude for prioritization/multi-tasking

Education & Qualifications:

Must be Qualified Chartered Accountant with a minimum of 15 years of experience in F&A outsourcing

/ offshoring

Should also be Six sigma Green belt/ Lean belt certified.

Director - GSC Finance - Global Service Centre