Greetings from Infosys BPM Ltd.,

We are hiring for Walkin Drive for US Payment Settlement Operations Domain for Bangalore. Please walk-in for the interview on 21st April 2026 in Bangalore.

Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in.

Please use below link to apply and register your application.

Please mention Candidate ID on top of the Resume ***

Senior Process Executive- 1Yr to 2Yrs experience:

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-240625

Subject Matter Expert (SME)- 2Yr to 4Yrs experience:

https://career.infosys.com/jobdescjobReferenceCode=PROGEN-EXTERNAL-240627

Interview details:

Interview Date: 21st April 2026

Interview Time: 10:00 AM to 12:30 PM IST

Interview Venue:

Bangalore :: E-City Phase 2:: Infosys Limited, No. 40/P-41/P, Gate #: 2 electronic City phase 2, Industrial Area, Konappana Agrahara, Bangalore 560100.

Landmark: In Between Sunik Industries and Tejas Networks.

Please find below Job Description for your reference:

Job Location: Bengaluru
Qualification: Any Graduate (Full Time)
Experience: 1- 4 Years
Notice Period: Immediate Joiners to 15 days
Shift: Flexible to work with any shift
Work From Office is mandatory
Job Level: 2A/ 3A
Designation: Senior Process Executive/ Subject Matter Expert

JOB DESCRIPTION FOR 2A:

Role Summary:

Execute daytoday settlement balancing and routine exception handling across Direct and Indirect portfolios, ensuring accurate funding and timely closure of issues under maker checker controls.

Key Responsibilities:

1. BCM (Daily balancing & controls):

Pull and reconcile brand/scheme settlement files using scripts/macros/screenautomation; validate totals vs. system ledgers (IGLU/IBR, TSYS/FCS/FIS) and priorday carryovers.
Complete D+0/D+1 balancing checklists, log results, raise exceptions, and obtain checker signoff.

2. SOS (Exception handling & fixes):

Investigate outofbalance items (timing, duplicates, merchant flag/profile changes, interchange variances).
Prepare input for reruns/adjustments; raise tickets and track to closure via Salesforce and escalation matrix.

3. Funding & postings:

For Direct portfolios, verify daily ACH/wire instruction generation, settlement postings, and funding confirmations to sponsor banks/card brands; alert on anomalies.
For Indirect, support file movement/edits while adhering to nonfunding scope; escalate production defects per SOP.

4. Client support & documentation:

Update case notes, provide data extracts, and support client reconciliations using IGLU/IBR screens; share standard job aids.
Maintain evidence packs (checklists, screenshots, outputs) for audit readiness.

Required Skills:

Strong reconciliation mindset; Excel (vlookups/pivots), basic SQL preferred.
Familiarity with ACH/NACHA, wire funding basics, and card brand settlement cycles.
Clear written/verbal communication; disciplined with SOPs and makerchecker protocols.

JOB DESCRIPTION FOR 3A:

Role Summary:

Serve as the goto expert for BCM + SOS, lead complex exception triage, assure E2E integrity across Sierra/Transit TSYS FCS/FIS, and upskill the floor.

Key Responsibilities:

1. Complex exceptions:

Diagnose multiday outofbalance, brandfile defects, duplicate batch ingestion, merchant hierarchy/profile drift, and timing mismatches across systems.

2. Portfolio nuance:

Guide teams on Direct (funding, postings, returns/recalls) vs. Indirect (techonly) rules; ensure scope boundaries are respected.

3. Data stewardship:

Define reconciliation break codes, trending, and dashboards; validate rerun/adjustment proposals with evidence.

4. Client tooling:

Standardize client views in IGLU/IBR; contribute to client enablement collateral and training.

5.SOPs & controls:

Maintain runbooks, checklists, maker checker controls; perform periodic control testing.

6. Enablement:

Train new joiners; run calibrations; certify agents for production.

Required Skills:

Deep grasp of scheme settlement files, ACH/wire flows, and sponsor bank interfaces.
Strong SQL/Excel; comfort with scripts/macros and screenautomation hygiene.
Stakeholder handling (clients, sponsor banks, brands, internal tech).

Documents to Carry:

Carry a printout your updated resume.
Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
All original education documents needs to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

Mandatory to carry:

Smartphone with good front camera, charger and Headset for Assessment, Government ID proof Hardcopy.

Pointers to note:

Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
Original Government ID card is must for Security Clearance

Thanks & Regards,

Infosys Recruitment Team.

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