Job description

Join us as a Senior UX Designer at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence

You'll harness cutting-edge technology to revolutionise our digital offerings, ensuring unapparelled customer experiences

You may be assessed on the key critical skills relevant for success in role, such as experience with, UX designing skills as well as job-specific skillsets
To be successful as a Senior UX Designer, you should have experience with:
Basic/ Essential Qualifications
Bachelors degree in design, HCI, Computer science or related field or equivalent practical experience
Strong and mandatory experience in Design portfolio
Experience in user experience design for digital products, preferably in financial or complex enterprise systems
Strong understanding of user cantered design principles and design thinking methodologies
Experience creating personas, user journeys
Hands on experience in creating user flows, mockups, interactive prototypes for web & mobile applications
Strong communication and collaboration skills ability to convey complex ideas to technical stakeholders
Demonstrated ability to work closely with developers to ensure design fidelity and implementation accuracy
Experience conducting usability testing and iterating designs based on feedback
Ability to manage multiple projects in fast paced, agile environment
Experience working in cross functional teams with product owners, BA, project leaders and QA
Proficiency & Hands on experience in Figma, Sketch, Adobe creative suit, Zeplin or similar
(wireframing, prototyping and visual design using tools)
Familiarity with basic HTML,CSS
Desirable Skillsets/ Good To Have
Exposure to financial applications
Understanding of accessibility standards and inclusive design
Experience with Adobe creative suit, Zeplin or similar
Prior working experience with global teams
Knowledge of agile methodologies and ability to integrate design into agile cycles
Exposure to UX writing and ability to write clear design specifications and documentation
This role will be based out of Pune

Purpose of the role

To create best in class user experiences that are aligned to customer needs and drive optimal commercial and customer outcomes
Creating products and journeys that meet customers informational, functional and emotional needs
Accountabilities
Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives
Monitoring impact of design post launch through relevant CX metrics
Collaboration with cross-functional teams including product managers, developers, business analysts to translate business requirements into compelling user experiences
Efficiently communicate design rationale and advocate for user-centred design principles
Advocate and champion Design Principles within the organisation
Development of interactive prototypes and wireframes to visualise design concepts and validate solutions
Iterate designs based on feedback, incorporating changing technical and business requirements and user feedback
Evaluation of the technical feasibility,legal compliance,and potential risks associated with the development and launch of the new product
Securing governance oversite and providing design assurance
User research, usability testing and data analysis to gather insights in user behaviour, preferences and pain points
Utilise findings to inform design decisions and enhance the over user experience and translate these into commercial and customer outcomes
Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry
Proactively identify opportunities for innovation and improvement in product design processes, tools and methodologies
Assistant Vice President Expectations
To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness
Collaborate closely with other functions/ business divisions
Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function
Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard
The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments
They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes
Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues
Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda
Take ownership for managing risk and strengthening controls in relation to the work done
Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function
Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy
Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc)
To solve problems creatively and effectively
Communicate complex information
Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience
Influence or convince stakeholders to achieve outcomes
All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right
They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave