Role Summary

This role owns and drives all security and operatingmodel concerns raised by strategic enterprise customers for Icertis Cloud Infrastructure (ICI).

The role acts as the single accountable owner for:

Cloud security posture in customerowned Azure environments
Deviation management (e.g., nondomainjoined VMSS)
Operatingmodel alignment (patching, monitoring, CI/CD, access)
Evidence, visibility, and executive decision support

The role exists to remove friction, ambiguity, and rework in largecustomer security engagements by converting repeated questions into clear positions, guardrails, and auditable programs.

Key Responsibilities:

1. Strategic Customer Security Ownership (Primary)

Own endtoend security conversations for strategic customers
Act as the single-threaded owner across Cloud Ops, DevOps, CPS, Engineering, and Compliance
Translate customer security standards into implementable, testable, and supportable models
Ensure consistent positions across decks, calls, audits, and escalations

2. Cloud Infrastructure & Operating Model Alignment

Own customer discussions around:

VMSS vs VM security equivalence
Nondomainjoined deployments
Imagebased enforcement, identity lifecycle, drift handling

Lead definition and validation of:

Patching lifecycle and visibility
Monitoring and telemetry alignment (MDE, Sentinel, customer tools)
Support and escalation RACI in customerowned subscriptions
Drive clarity on what Icertis owns vs what the customer owns

3. Deviation, Risk & Exception Management

Own formal risk narratives for deviations from customer standards

(e.g., domainjoin semantics, tooling assumptions)

Coordinate executivelevel risk acceptance with customer CSO teams

Ensure deviations are:

Explicitly documented
Guardrailed
Timebound
Supported by equivalent security outcomes

4. Change Management & Control Governance

Own structured approaches for:

GPO change management
Emergency vs planned enforcement
Impact assessment and rollback logic

Ensure every change has:

Clear ownership
Defined timelines
Evidence and traceability

5. CI/CD, Deployment & Tooling Alignment

Own customer security posture for:

Git runners / CICD execution models
Private Link vs DMZbased execution
Network allowlisting and proxy constraints
Ensure deployment models remain:
Secure
Auditable
Scalable across future releases (not bespoke per customer)

6. Evidence, Visibility & Audit Readiness

Own the evidence model for strategic customers:
Patch visibility
Scan outputs (SAST, SCA, VAPT)
Image lineage and deployment traceability
Convert adhoc evidence requests into repeatable, systemdriven artifacts
Support audits without creating parallel operational processes

Required Skills & Experience

Core

Deep understanding of Azure infrastructure security and operating models
Experience operating in customerowned cloud environments

Strong grasp of

VMSS / imagebased security models
Patch management and visibility
Monitoring, telemetry, and SOC integrations
Ability to reason about security equivalence, not just control checklists

Program & Stakeholder Leadership

Proven ability to lead highnoise, highscrutiny customer engagements
Comfortable engaging CSO / architecture review boards
Strong documentation and narrative skills for:
Risk acceptance
Decision points
Executive summaries

Preferred Qualifications

Azure Security certifications
Experience with large, regulated enterprises (telecom, finance, government)
Prior ownership of customerspecific cloud security operating models

Key Competencies

Ownership mindset (this is my problem endtoend)
Structured thinking under ambiguity
Ability to reduce repeated questions into durable answers
Calm, credible presence in customer security forums

Experience

10–15 years in Cloud / Security roles
5+ years owning security programs with direct enterprise customer exposure

Security Program Manager