Jira, Sql, data synchronization logic, API integrations

product strategy , Itsm, Apis, Analytical Skills, Salesforce, Case Management, Market Customer Research, Enterprise system integrations, CRM platforms, Cost optimization metrics, Jira Service Management, Software development processes, Mentorship, Requirements Definition, Cross-Functional Leadership, Operational KPIs, Stakeholder Management, Roadmap Ownership, Data-Driven Performance Iteration

User Research, Usability Testing, Jira, Confluence, Agile Development, Product Management, Technical Acumen

Sql, Java, Microservices, Aws Lambda, Kafka, AWS, Node.js, Python, Golang, Monitoring, Infrastructure as code, Serverless, Event-driven systems, Step Functions