Role Overview

Handson Auth0 CIAM professional with 5 years of experience responsible for managing supporting and optimizing customer identity solutions built on Auth0 The role requires a strong focus on troubleshooting operations and DevOps integration

Key Responsibilities

Manage Auth0 tenants configurations and environments
Handle user lifecycle access management and tenant administration
Perform integrations using OAuth 20 OIDC PKCE and SAML
Troubleshoot login issues token failures and federation errors
Develop and maintain Auth0 Actions and custom authentication logic
Support CICD pipelines using Terraform GitHub and GitHub Actions
Manage incidents P1P2 perform root cause analysis and ensure resolution
Work with ServiceNow SNOW for ticketing and ITIL processes
Monitor logs s and system performance using tools like Spyglass
Collaborate with development and DevOps teams
Participate in 24x7 support rotation

Required Skills

Strong handson experience with Auth0 CIAM platform
Expertise in OAuth 20 OIDC PKCE and SAML protocols
Experience in integration and modification of authentication flows
Handson experience with Auth0 Actions token customization and claims mapping
Experience implementing adaptive authentication passwordless authentication and MFA
Experience integrating SMSOTP providers eg Twilio
Terraform Infrastructure as Code experience
Knowledge of GCP reactjs and Nodejs ecosystem
Strong troubleshooting and debugging skills
Experience with GitHub GitHub Actions and Python scripting
Familiarity with ServiceNow SNOW and ITIL processes

Nice to Have

Mobile app authentication experience iOSAndroid
Exposure to CIAM architecture and multitenant systems
Or certified in Auth0 Certified Developer Exam
Core Competencies
Excellent communication and stakeholder management
Ability to work under pressure across devSITUATpreprodproduction environments
Strong analytical and problemsolving skills

CIAM Engineer