analytical capability , Saas, Change management, Microsoft Azure, People Management, Data-driven decision-making, Performance management, Digital sales, Sales methodologies, Coaching frameworks, Stakeholder communication, Sales performance tracking, IT cloud software, Sales leadership, CRM, Outsourced contact center operations

Ms Excel, performance metrics, AHT, CMS Navigation Proficiency, CSAT, Salesforce, Sales knowledge on social media platform, International voice experience, Customer Relationship Management, Performance Review and Reporting Skills