Servicenow, Unix, Managed File Transfer, PostgreSQL, SQL Server, Windows, Datadog, Jenkins, Git, Linux, Terraform, Ansible, Shell scripting, Splunk, Mft, Azure, Oracle, Python, AWS, BMC Helix Control-M, Control-M Automation API, Jobs-as-Code, Control-M

data engineering , application support management , Business Intelligence Tools, Change Management, Tableau, Databricks, collaboration solutions, Domain Names, Team-oriented, Excellent Communication Skills, minimising risks

Risk Mitigation, Risk Assessment, Vendor Risk Management, Technology Regulatory Reporting, audit management, Technology Risk Controls Library, IT application or infrastructure development support and management, Technology Risk Management

Servicenow, Itil Processes, JIRA, Salesforce, Escalation Management, Stakeholder Management, Service Desk Operations

Servicenow, Major Incident Management, 5 Whys, Kepner-Tregoe, Ishikawa Fishbone, ITIL 4, Root Cause Analysis

Servicenow, Incident Management, Problem Management, ITIL 4, Root Cause Analysis, ishikawa, 5 Whys, Kepner-Tregoe

Java, Node, PowerShell, Incident Handling, Ruby, Qualys, Python, Risk-based Vulnerability Management, Prisma Cloud, Intrusion analysis, Go, SIEM platforms, ITSM tools