Key Responsibilities

Lead the development and support of Oracle Cloud CPQ processes and solutions .
Collaborate with cross-functional teams to enhance system performance and reliability.
Implement DevOps practices to streamline development, testing, and deployment processes.
Monitor and optimize system performance, ensuring high availability and minimal downtime as part of Post go live Operational Support
Stay updated with the latest industry trends and Oracle CPQ capabilities.
Provide guidance and mentorship to the team
Manage project timelines and stakeholder expectations effectively.
Conduct system configurations, testing, and user training as needed
Manage functional/technical team within Value Stream

Oracl e DevOps organization is supporting multiple Oracle CPQ Instances within JCI . Oracle Dev O p s CPQ Value Stream Lead will be singl e point of contact (SPOC ) for all CPQ DevOps related activities for this track.

Analyze Oracle CPQ Enhancement s Requests and Support activities pipeline
Work planning and prioritization for approved backlogs within the Value stream reviewing with BPO/GPO s, CPQ Project Delivery Leads and Solution Architects.
Capacity planning of resources based on approved backlogs for enhancements and support tickets to meet deliverable timelines provided to business stakeholders
Coordinate with other Edge Applicaiton teams to address any integration issues between CPQ, SFDC, EI/MuleSof t and Oracle Fusion ERP systems in timely manner
Optimize and effectively manage Enhancements and support ticket backlog within the Value stream reviewing with the team
Drive for Continuous improvements to reduce support tickets, automation eliminating manual activities wherever possible
Follow JCI Major Incident management process to address any critical issues (P1/P2) by engaging right teams

Required Skills

Bachelor s degree in engineering or Information Systems or equivalent
Strong experience with Oracle CPQ Cloud which involves creating/debugging configuration rules, BOM and system configurations.
Develop and deliver managed package XSL s and Web service integrations with SFDC and ERP systems like Oracle Fusion Cloud, Oracle EBS R12 etc .
Very good understanding middleware integration architecture
1 5 + years of overall experience within Oracle CPQ Cloud Application
Expertise in Oracle CPQ configuration and solutions for small- and large-scale initiatives
Ability to communicate with technical teams as well as Business audience
Ability to manage team to deliver strong results meeting customer expectations
This position requires exceptional collaboration, teamwork, influence and relationship building skills at all levels with internal and external parties in addition to Johnson Controls key values Integrity, teamwork, excellence, Customer focus and Accountability
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Proven ability to effectively prioritize and execute tasks in a reactive high-pressure environment

P referred Skills

Oracle CPQ Cloud certifications.
Experience with Agile methodologies.
Knowledge of additional Oracle modules.

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