Job Description Summary

GE HealthCare is looking for a talented and motivated Sr Technical Solution Manager to join our Digital Lifecycle Experience team supporting the Education portfolio. This team builds applications that support the customer training experience as well as internal training operations.

As a Sr Technical Solution Manager, you will work in lock-step with Product Management, engineering and business stakeholders to deliver product features and functionality. You'll drive the solutioning and delivery of customer facing applications, business operations systems and integrated features, ensuring alignment of internal and external user needs with technical solutions.

The role demands strong technical expertise, agile leadership, and the ability to translate functional requirements into actionable development tasks.

Job Description

Roles and Responsibilities

In This Role, You Will

Interact with customers/stakeholders in VOC requirements-gathering, fine tuning, and obtaining product feedback.
Work with cross-functional teams including Software Engineers, Technical Architects and Technical Product Managers to deliver features and products.
Develop a deep understanding of the technology stack and its impact on the final product.
Routinely collaborate with UX Design to know customers and understand behaviors.
Write Features and User Stories inclusive of functional requirements, technical solutions, and comprehensive functional test plans.
Collaborate with Product Managers and Delivery Leads to define release and sprint backlogs, and plan/execute release activities including DOR, grooming and UAT.
Owns and manages the backlog; ensures feature readiness and continuously orders and prioritizes to ensure that 1-2 sprints/iterations of backlog are always ready.
Prioritizes continuously in accordance with the defined idea evaluation criteria.
Facilitates UAT including coordinating collaborative testing sessions among engineering/product/functional partners, preparing test data in accordance with the test plan and scenarios defined at the feature level, and assisting with defect logging and resolution tracking.
Engages frequently (50% of the time) with the development team; facilitates discussions, provides clarification, story acceptance and refinement, testing and validation; contributes to design activities and decisions.
Translates unstructured or ambiguous work requests into actionable user stories and work unit.
Applies Agile Methodology.

Education Qualification

Bachelor's Degree in Computer Science, Business, Engineering or related field

Desired Characteristics

Technical Expertise

Strong knowledge of software design and coding principles
Experience working in an Agile environment
Experience writing user stories, acceptance criteria and managing product backlogs.
Ability to prioritize features based on business value and technical feasibility.
Familiarity with Salesforce
Familiarity with Learning Management technology and SCORM technical standards
Demonstrates knowledge of technical topics, such as APIs, data transfer, and identity management
Ability to communicate effectively with engineering teams and understand technical constraints.

Business Acumen

Ability to translate business needs into technical requirements.
Experience in managing expectations and aligning stakeholders on product goals.
Strong analytical mindset to assess feature impact, dependencies, and risks.

Leadership

Ability to takes ownership of small and medium sized tasks and deliver while mentoring and helping team members.
Ensures understanding of issues and presents clear rationale. Able to speak to mutual needs and win-win solutions. Uses two-way communication to influence outcomes and ongoing results.
Identifies misalignments with goals, objectives, and work direction against the organizational strategy. Makes suggestions to course correct.
Continuously measures deliverables of self and team against scheduled commitments. Effectively balances different, competing objectives.
Personal Attributes: Strong oral and written communication skills, Strong interpersonal skills, Effective team building and problem solving abilities, persists to completion, especially in the face of overwhelming odds and setbacks. Pushes self for results; pushes others for results through team spirit

Inclusion and Diversity

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information

Relocation Assistance Provided: No