Driven by the passion to improve quality of people's lives, WSA continues to grow as market leader in the hearing aid industry. With our commitment to increase penetration in an underserved hearing care market, we want to accelerate our business transformation in order to reach more people, more effectively.

We are looking for a Senior Executive – Accounts Receivable with strong expertise in credit assessment, collections, and customer aging management. This role plays a key part in maintaining healthy cash flow, supporting sales operations, and ensuring compliance with company credit policies.

What you will do

Credit Control & Order Releasing

Review customer credit limits and approved payment terms according to company credit policies.
Evaluate customer collection commitments, historical payment behavior, current aging status, and outstanding balances.
Coordinate with customers and Sales teams to obtain revised collection plans where payment performance is unsatisfactory.
Approve or place sales orders on hold based on credit risk assessments.

Collections & Cash Inflow Monitoring

Follow up with customers to ensure timely receipt of payments via HighRadius.
Track adherence to agreed payment commitments and flag delays for escalation.
Monitor customer aging buckets and overdue trends to mitigate credit risks.
Identify high-risk and chronically delayed accounts and update relevant internal stakeholders.
Recommend corrective actions (revised terms, restrictions, etc.) to protect cash flow.

Customer On‑boarding & Master Data Management

Review new customer applications and documentation for completeness and compliance.
Assign and approve credit limits and payment terms for new customers, ensuring alignment with credit policy and Sales recommendations.
Support new account creation and ensure accurate customer master data.
Maintain updated customer details such as email IDs, phone numbers, billing/shipping addresses, etc.

Reporting & Systems Management

Prepare and review periodic Accounts Receivable MIS reports.
Knowledge of ERP systems and advanced Excel is desirable.
Share daily reports such as sales performance, updated customer aging, and collection status.
Provide the Sales team with detailed insights on orders on hold and pending issues.

Credit Note Management & Customer Payment Adjustments

Process and review credit notes for marketing schemes, demo units, cash discounts, and early‑payment incentives.
Manage HCC‑related benefit credit notes and customer payments.
Coordinate with the Accenture team for cash application activities and reconciliation.

What you bring

Experience

5+ years of experience in Accounts Receivable, credit control, collections, and aging management.
Strong customer relationship and negotiation skills.

Personal competencies

Excellent communication and stakeholder management skills.
Strong analytical ability and attention to detail.
Ability to work independently while coordinating across multiple departments.
Fluent in English.

Who we are

At WSA, we provide innovative hearing aids and hearing health services.

Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

With us, you will become part of a truly global company where we care for one another, welcome diversity and celebrate our successes.

Sounds wonderful We can't wait to hear from you.

WSA is an equal‑opportunity employer and committed to creating an inclusive employee experience for all. Regardless of race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

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