Company Description:

Smiths Detection is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.

Our expertise spans 21 global offices, seven manufacturing sites and five R&D centres, with a global network of 3,000 dedicated colleagues contributing towards over 40 years at the frontline of advances in safety and security.

This results in careers built on variety and the opportunity to work on a range of state-of-the-art solutions, where you can develop your knowledge and experience every day.

Job Description:

Process Aftermarket sales orders (including eCommerce) through the complete order-to-invoice cycle in accordance with company guidelines and policies
Manage order input, delivery notes, factory liaison, invoicing, and advance order confirmations to ensure timely on-time delivery
Liaise with internal and external stakeholders to resolve order processing issues and maintain efficient backlog management with no past due orders
Prepare and validate documentation for letters of credit and ensure all necessary shipping documentation (customs invoices, packing lists, inspection certificates) complies with foreign trade regulations
Maintain system and operational transactions in compliance with legal, regulatory, taxation, and corporate requirements
Organize and update order information on SharePoint/MS Teams, and manage internal reporting and data dashboards
Attend weekly and monthly meetings and participate in cross-functional initiatives as required
Undertake ad-hoc tasks as assigned by management

Qualifications:

3-5 years of experience
Minimum a bachelor's degree (B.A, B.com, B.B.A, B.C.A, BSC or similar)
Knowledge & Experience in Order Management, Quote to cash and Sales be an added advantage
Excellent written and verbal communications skills
Good Understanding of MS Office tools (Excel, PowerPoint, Word)
Experience in SAP will be an added advantage
Customer Focused
Ability to prepare reports and graphs as and when needed
Ability to work in a team
Good eye for attention to detail
Ability to build effective relationships both internal and externally
Knowledge of Letter of Credit
Knowledge of Supply Chain related to documentation for shipping such as: custom invoice, packing list, inspection certificates and others for import and export.

Order Management specialist