Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Unified Communications team has a mission to become the leader in creating a highly scalable software platform and communication applications for first responders and industrial workgroups. Our customers rely on these solutions to run their critical business operations in the public safety, manufacturing, and infrastructure sectors. Every single day, we are shaping the future of mobile workgroup solutions for public safety and industrial users worldwide leveraging Motorola's rich heritage in this space. Our solutions include broadband Push to Talk (PTT), multimedia messaging, location based collaboration, video streaming with full interoperability with land mobile radio (LMR) systems. The products include client apps on Android, iOS, and Windows. Our backend software can be deployed On-Prem, in private data centers, or in a public cloud infrastructure.

Job Description

This position is critical to the successful execution of Motorola Solutions strategic objectives, directly impacting the company's ability to innovate, deliver high-quality products and services, and maintain its competitive edge. The role involves comprehensive management of product and service development and implementation, from initial concept through to successful market launch and post-launch evaluation.

This role requires close collaboration with Motorola Solutions India Design Center (IDC) team based in Bengaluru. The Program Manager is expected to work closely with onsite engineering teams to drive execution alignment, ensure effective communication, and maintain delivery predictability across global stakeholders. The ability to operate effectively in a distributed development environment, with strong onsite engagement and relationship-building, is critical to success in this role.

Key Responsibilities And Impact

End-to-End Project Ownership: The incumbent is responsible for the complete lifecycle management of projects, encompassing planning, execution, monitoring, and closure. This includes defining project scope, objectives, deliverables, and success criteria, as well as managing associated risks and dependencies. The ability to seamlessly transition projects, often to ongoing operational teams, is crucial for sustained product and service efficacy.
Cross-functional Leadership and Coordination: A core function of this role is to lead and coordinate diverse departmental and cross-functional teams. This requires exceptional communication, negotiation, and conflict resolution skills to foster collaboration and ensure alignment among stakeholders from engineering, marketing, sales, operations, and other relevant departments. The effective integration of these teams is paramount to delivering cohesive and market-ready solutions.
Performance Tracking and Evaluation: The position necessitates rigorous tracking and evaluation of project performance against established metrics. This includes monitoring progress, identifying deviations from the plan, and implementing corrective actions to ensure projects remain on schedule, within budget, and adhere to predefined quality standards. Regular reporting and transparent communication of project status to senior leadership and stakeholders are essential for informed decision-making.
Quality Assurance and Methodological Adherence: A commitment to quality is embedded in this role, with a strong emphasis on utilizing robust methodologies such as Six Sigma and established project management frameworks. This ensures that projects are executed with maximum effectiveness, minimizing defects, optimizing processes, and consistently delivering high-quality products and services that meet customer expectations and regulatory requirements.
Stakeholder Engagement and Communication: Active participation in project review and status meetings is a key responsibility, enabling effective communication of project progress, challenges, and proposed solutions. This proactive communication strategy ensures that all relevant parties are informed, fostering transparency and facilitating timely resolution of issues.
Team Motivation and Performance Optimization: The ability to motivate and inspire project teams is vital for optimal performance. This includes fostering a positive and productive work environment, recognizing achievements, addressing challenges, and facilitating professional development to maximize team potential and ensure sustained output.
Strategic Contribution and Business Development: Beyond project execution, the role may contribute to strategic planning and business development initiatives. This involves assisting in the identification and analysis of new business opportunities, contributing to the development of comprehensive business plans, and formulating strategies and approaches to capitalize on market trends and expand Motorola Solutions market footprint. This strategic foresight directly contributes to the company's long-term growth and profitability.

In summary, this critical position is instrumental in driving innovation, ensuring operational excellence, and directly contributing to Motorola Solutions market leadership through the efficient and effective delivery of new and enhanced products and services. The incumbent's expertise in project management, cross-functional leadership, and strategic thinking is indispensable for the company's continued success.

Basic Requirements

Key Responsibilities

Project Lifecycle Management: Oversee projects from inception to completion or transition, including comprehensive project plan development, performance tracking, and evaluation.
Stakeholder Communication: Represent assigned programs in review and status meetings for senior leaders and executives.
Issue Resolution & Risk Management: Utilize project management tools (schedule, change order, risk assessment, action item log) to analyze complex issues, develop resolutions, and establish and track risk mitigation plans with key stakeholders.
Program Goal Attainment: Implement and manage changes and interventions to ensure program goals are achieved.
Team Leadership: Motivate and influence team members to ensure optimal program performance.

Additional Qualified Skills

Software Program Launch Expertise: Proven experience launching end-to-end software programs.
Analytical & Creative Problem Solving: Ability to work on complex issues requiring deep analytical skills and creativity.
Technical Proficiency: Proficient in Google Applications (Sheets, Docs, Slides, Drive).
Project Management Certifications: PMP certification, Certified SCRUM master, and/or other project management certifications are preferred.
Agile Competencies: Demonstrated proficiency in using various Agile methodologies for project management.
Cross-functional Collaboration: Ability to work effectively with all organizational levels, from team members to senior leaders.
Change Management: Strong command of change management issues and methodologies.
Leadership & Motivation: Proven leadership ability with high energy and enthusiasm to inspire and motivate others.
Execution & Attention to Detail: Hands-on, results-oriented, and meticulous attention to detail.
Adaptability: Ability to effectively manage multiple tasks and changing priorities, and to complete projects with minimal supervision.
Interpersonal & Conflict Resolution: Ability to ask penetrating questions, detect unstated assumptions, resolve conflicts, and demonstrate strong general management and team-player skills.
Teamwork: A very strong team player who can foster teamwork and a positive working environment, and work independently with diverse IT team members.
Communication: Exceptional communication skills, both written and verbal, with excellent presentation abilities and adaptability to different audiences.
Relationship Building: Excellent listening skills and a strong ability to build cross-functional relationships.
Continuous Learning: A passion for learning.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

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