This role is for one of our clients
Industry: Technology, Information and Internet

Seniority level: Mid-Senior Level

Min Experience: 8 years

Location: Bengaluru

JobType: full-time

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

You will lead and scale a high-impact Solutions Consulting team, driving end-to-end AI-led customer engagements. From discovery to solutioning, demos to pilots, you will define how we win complex enterprise deals — including owning structured RFP, RFI, and RFQ responses.

Requirements
What will your responsibilities be

Manage complete pre-sales processes—including discovery, solution architecture, demonstration planning, pilot setup, and RFP/RFI/RFQ submissions
Grasp customer goals, challenges, and workflows, and align them with AI-driven CX solutions
Create and present customized demos, OTC workflows, and solution blueprints tailored for enterprise clients
Serve as a trusted advisor, simplifying complex technical features into understandable business benefits
Engage with CXOs and senior leaders to shape decisions and facilitate deal closures
Lead solution design and system integrations (APIs, workflows, data platforms) tailored to client environments
Work collaboratively across sales, product, and delivery teams to enhance offerings and optimize win strategies
Produce technical materials such as proposals, presentations, case studies, and solution guides
Provide team leadership and enablement by managing a group of 7-8 members
Function as a program owner, overseeing multiple deals, schedules, and priorities within a dynamic environment

How is success measured

Delivering high-quality solution proposals and RFP/RFI/RFQ submissions that enhance win rates
Establishing strong CXO relationships and influencing deals
Implementing scalable AI-driven pre-sales frameworks and methodologies
Building a high-performing, well-supported Solutions Consulting team

What qualifications make you a great candidate

7-10 years of experience in pre-sales, solution consulting, or SaaS roles
Experience leading teams of 7-8 members
Comprehensive knowledge of enterprise sales cycles and RFP/RFI/RFQ processes
Ability to connect technical capabilities to business impacts

Essential Skills

Strong techno-functional expertise in APIs, workflows, data management, SaaS, and GenAI
Capability to design scalable, AI-powered CX solutions
Excellent skills in stakeholder management and executive communication
Strong problem-solving and structured thinking abilities

Desirable Skills

Experience in Customer Experience (CX) and/or the banking/BFSI sector
Familiarity with contact center and telephony integration
Background in AI/GenAI-enabled solutions within SaaS environments

Associate Director (presales)