The opportunity

Define and oversees engagement transitions plan and processes and establishes governance; manages complex issues; coordinates with other internal and client teams; assign resources, manages training and handover to BAU service delivery; provides client training; point of contact for escalations, incidents and blocks; manages engagement resources

Your key responsibilities

Abilities

Ability to define business processes to understand how the technology needs to be integrated and enabled
Be flexible and willing to adjust responsibilities to align with developing business needs

Technology Skills

Advanced MS Excel skills
Familiar with common ERP systems like SAP, Oracle and tax reporting engines
Experience and understanding of EY technology deployment approach (e.g. technology implementation phases, gather requirements, design, tech set up, tech test, etc.)

Tax Technical Skills

Experience on reviewing TB, preparing fixed asset registers and posting entries into accounting systems

Knowledge

End to end delivery management in a services environment.
Maintains interpersonal skills to engage with peers and other seniors of the firm, in matrixed, geographically dispersed organization and to build a solid network for collaboration and knowledge sharing
Establish the processes, propose credible options

Skills and attributes for success

Transition assistance manager will perform the below functions:

Operational:

Delivery

Understand the functioning of the engagement tools and client ERP systems involved in global service delivery
Work with the EY tax teams and understand their current data requirements and fulfill their data needs
Work on documenting the current process from the EY tax teams with process maps with details at Level 5
Good communication skills to conduct trainings and process demos
Publishing weekly reports to the leadership displaying the progress of the project

Quality

Responsible for quality of service
Ensure the standard operating procedure is followed
Flag the risks appropriately at right time

Learning & Development

Responsible for implementing innovative ideas
Responsible for development of re-usable assets

People Management

Experience in handling a team of 2-3 people
Scale-up the team with required skills
Manage the KPIs for t

To qualify for the role you must have

Bachelors or master's degree, preferably Commerce or Business Management
2-4 years experience of working in a multi-cultural and team environment

What we offer

Continuous learning: You'll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We'll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We'll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You'll be embraced for who you are and empowered to use your voice to help others find theirs.

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