Core Responsibilities

1️⃣ Executive Meeting Governance

Ensure all internal and external meetings involving the Director are fully prepared in advance
Align stakeholders on agenda, required data, and context before meetings
Attend key meetings and document:
Decisions
Action items
Ownership
Timelines
Track high-level action items on behalf of the Director
Proactively escalate delays, risks, or gaps
Objective: No meeting without preparation. No action item without ownership. No follow-up missed.

2️⃣ Business Coordination & Tracking

Maintain structured visibility on key business priorities, pipeline, and leadership-level initiatives
Ensure follow-ups across teams are driven where required on behalf of the Director
Provide the Director with clear, concise status summaries
Improve execution speed by ensuring accountability and clarity

3️⃣ Referral Opportunity Monitoring

Track referral leads from entry to closure
Ensure timely follow-ups and response discipline
Provide structured visibility on referral pipeline and outcomes

4️⃣ Direct Report Review & Leadership Support

Review periodic reports submitted by the Director's direct reports
Ensure reporting quality, clarity, and completeness before it reaches the Director
Highlight key risks, inconsistencies, or performance gaps
Prepare structured summary briefs to enable faster and sharper review discussions
Support the Director in maintaining strong oversight and guidance across direct reports

5️⃣ Leadership Process Onboarding

Train new direct reports on:
Reporting formats
Review cadence
Meeting preparation standards
Business tracking rhythm
Document governance systems for repeatability
Ensure smooth integration into the Director's operating rhythm

Note: This role ensures adherence to defined processes and cadence; it does not define leadership standards or evaluate performance independently.

What Success Looks Like (6–12 Months)
Director does not need to chase updates or follow-ups
Meetings are structured, outcome-driven, and documented
Direct report submissions are sharp, structured, and leadership-ready
No critical action item falls through the cracks
Referral pipeline visibility improves
New direct reports integrate smoothly into governance rhythm
Director's time is spent on decisions, not coordination

Skills & Competencies Required

Strong business communication (verbal & written)
Excellent documentation and summarization skills
High follow-up discipline and accountability mindset
Strong analytical and reporting review capability
Comfortable interacting with senior stakeholders
Strong digital tool fluency (CRM, dashboards, Notion, AI tools, reporting tools)
Structured thinker with strong process orientation
Basic understanding of branding, creative workflows, and digital marketing
Personality Fit
Structured and disciplined
Calm under pressure
Assertive yet respectful
High ownership and reliability
Detail-oriented with big-picture awareness
Comfortable operating in a fast-paced creative business

Experience Profile Preferred

5–8 years of relevant experience
Background in PMO, Business Operations, Consulting Support, or EA to CXO preferred
Experience in structured review environments strongly preferred

Part-Time Customer Support Executive (Work From Home)

Chat Customer Service Representative

Work from home English Teacher

Business Coordinator

Collections Executive

Work from home English Teacher