Job description:

ServiceNow Developer – Employee Center (EC)

Job Summary

We are looking for a skilled ServiceNow Developer with expertise in the ServiceNow Service Portal Developer and Employee Center to design, configure, maintain self-service portal and support digital workplace solutions. The ideal candidate will work on implementing and customizing the Employee Center portal, enabling employees to access services, knowledge, and workflows through a unified experience.

Key Responsibilities

Configure and implement Employee Center and Employee Center Pro portals in ServiceNow.
Develop and customize ServiceNow Service Portal pages, widgets, and themes.
Design and customize Service Catalog items, record producers, and workflows.
Create and modify custom widgets using AngularJS, HTML, CSS, and JavaScript.
Build and configure Employee Center widgets, components, and pages using the ServiceNow UI Builder.
Integrate Knowledge Management, Virtual Agent, and HR Service Delivery with Employee Center.
Customize themes, branding, and navigation in Employee Center.
Develop client scripts, UI policies, business rules, and script includes to support portal functionality.
Work with REST/SOAP APIs to integrate ServiceNow with external systems.
Implement search configurations, taxonomy, and knowledge sources in Employee Center.
Collaborate with HR, IT, and business stakeholders to design employee self-service experiences.
Troubleshoot portal performance issues and resolve ServiceNow defects.

Required Skills

Strong experience with ServiceNow platform development.
Strong experience with the ServiceNow platform.
Hands-on experience with ServiceNow Employee Center / Employee Center Pro.
Hands-on experience with ServiceNow Service Portal development
Experience with UI Builder and Service Portal development.
Knowledge of JavaScript, HTML, CSS, AngularJS (for portal customization).
Experience with Service Catalog, Knowledge Management, and Workflow/Flow Designer.
Understanding of ServiceNow data model and scripting (Business Rules, Client Scripts, Script Includes).
Experience with REST integrations and APIs.

Preferred Skills

Experience with Employee Center migration from Service Portal.
Experience with HR Service Delivery (HRSD) in ServiceNow.
Knowledge of Virtual Agent integration with Employee Center.
Familiarity with Now Experience Framework.
ServiceNow CSA / CAD / HRSD certification.

Experience

3–8 years of experience with the ServiceNow platform.
At least 1–2 implementations of Employee Center.

ServiceNow Employee Center - Technical Consultant