Software Development, Debugging, Sql, Technical Support, Troubleshooting

Unix, Automation Tools, Operating Systems, AWS networks

Unix, Automation Tools, Operating Systems, AWS networks

JIRA, Servicenow, ITSM framework, Ticket Management, Technical Diagnosis, Troubleshooting

Vmware Fusion, Networking, Dns, Office 365, Okta, Vpn, Network, Windows 10, Bitlocker, Intune, Operating Systems, Mac, Windows Defender, Active Directory User Administration, drive encryption, Parallels Desktops, One Drive, remote support tools, Office 365 products, Teams, Hardware, IT fundamentals, Documentation, Audio Video equipment integration, File Vault, knowledge base articles, hardware procurement

Ticketing Tools, Microsoft Office, Switches, Networking, Dns, DHCP, computer hardware, Ip Address, Network Troubleshooting, Routers, desktop support, Subnet Mask, Windows operating systems, Ethernet cables

LINUX, Advanced Excel, Windows, UNIX, Sql, Unix SQL scripting, Business Intelligence Reporting tools, Relational Databases, Microsoft Office products, scheduling and job monitoring tools

Java J2ee, Monitoring Tools, Shell scripting, Log Analysis, Incident Management, Itil Processes, Production support processes, Unix Linux commands, SLA adherence

A.I. Assistance, Knowledge Base articles, automation tooling, Troubleshooting