Your IT Future, Delivered.

Senior DevOps Engineer

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our office locations have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.

At IT Services, we are passionate about technology. Our ITS GFS X-BU Billing team is continuously expanding. No matter your level of Senior DevOps Engineer proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #SAP BRIM #Logistic Process

Grow together.

SAP Billing serves as the Billing backbone of our company; your expertise will be instrumental in ensuring its smooth operation. Senior DevOps Engineer, In this critical role, you will be responsible for Level 2 and Level 3 support for SAP BRIM and interface/integration issues.

Should be having work experience in the areas of Convergent Charging, Convergent Mediation, Subscription Order Management & Convergent Invoicing. Experienced in Implementation & Support projects. Perform detailed analysis of complex business process requirements and provide appropriate system solutions. Should have working experience on interfaces.

Resolve complex SAP BRIM and interface issues, ensuring minimal disruption to billing processes. Collaborate with upstream and downstream teams to analyze and resolve integration challenges, safeguarding the integrity of billing/financial data. Communicate effectively with stakeholders, providing timely updates on issue resolution and proactively addressing concerns. Develop and maintain comprehensive documentation and knowledge resources to empower the support team and enhance system understanding. Continually identify opportunities for process improvements, optimizing the efficiency and accuracy of billing/financial operations.

Together, we will ensure the smooth operation of SAP Billing, optimizing billing and financial processes and driving excellence throughout the company.

Ready to embark on the journey Here's what we are looking for:

Lead business workshops to gather requirements for rating, charging, invoicing, and subscription processes.
Analyse current billing processes and identify gaps and optimization opportunities.
Translate business requirements into functional specifications for SAP BRIM components.
Support setup of CM/CC/CI/SOM components
Collaborate with technical teams on integrations with CRM, ERP, payment systems, and mediation layers.
Prepare detailed end-to-end process flows across BRIM modules.
Create and maintain functional documentation.
Support SIT, FUT, and UAT testing cycles, including defect resolution.
Support data migration and rate model transformation.
Participate in cutover planning, go-live readiness, and hypercare support.
Act as key liaison between business stakeholders and IT delivery teams, ensuring clear communication and alignment.

An array of benefits for you:

Hybrid work arrangements to balance in-office collaboration and home flexibility.
Annual Leave: 42 days off apart from Public / National Holidays.
Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
In House training programs: professional and technical training certifications.