Finance Operations Associate (GCC)

Organization: Center for Creative Leadership (CCL)

Location: Gurgaon, India (Hybrid)

Reports To: Team Leader - Finance Operations

Group: Global Finance

Operational Hours: 12:00 PM – 9:00 PM IST (GMT alignment) | Monday – Friday

I. Position Summary

Center for Creative Leadership (CCL) is a world-renowned, US-based provider of leadership research, coaching, and consulting. We are dedicated to advancing understanding, practice, and development of leadership for the benefit of society worldwide. In India, CCL has a Global Capability Centre, a team which hosts global talent for teams across our orgs and locations. India HQ for CCL is in Delhi NCR (Gurgaon).

The Finance Operations Associate is an individual contributor role within CCL's Global Capability Center (GCC), Gurgaon. Reporting to the Team Leader – Finance Operations, this role is responsible for executing end-to-end Accounts Payable (AP) and Accounts Receivable (AR) processes for CCL globally. The role goes beyond routine data entry - the Finance Ops Executive owns the accuracy, timeliness, and compliance of transactional finance workflows, actively contributes to process improvement, and partners with global finance stakeholders to ensure seamless operations.

II. Key Responsibilities

AP & AR Process Execution

Process PO and Non-PO invoices, manage vendor setup and maintenance, and resolve vendor queries in D365 F&O with accuracy and timeliness.
Own end-to-end AR operations including billing, collections follow-through, cash allocations, and reconciliations.

Invoicing & Collections

Raise invoices and billable expenses promptly in D365; review AR aging regularly and proactively executes collection activities to minimise outstanding balances.

Month-End Close & Reconciliations

Independently prepare, reconcile, and own period-end account schedules; post journal entries and support the close process within defined timelines.

Compliance, Controls & Audit Support

Ensure all transactions adhere to US GAAP, internal control frameworks, and applicable regional standards; actively support internal and external audit activities.

SOP Adherence & Process Improvement

Execute finance operations in line with established Standard Operating Procedures (SOPs); identify workflow inefficiencies and flag improvement opportunities to the Team Leader to contribute to GCC process standardisation.

Stakeholder Collaboration

Partner with global Controllers & tax team, cross-functional business teams and regional stakeholders to ensure accurate, on-time data updates; serve as a reliable point of contact for finance operations queries.

III. Candidate Profile: Qualifications & Experience

1. Professional Foundation

Education: Bachelor's degree in commerce, Business or Finance from a reputed university.
Experience: 3–5 years of progressive experience in a finance operations & AP/AR.
Industry Context: Proven track record in a Global Capability Center (GCC) or Shared Service environment. Experience in the consulting or global organisations is highly preferred.

2. Technical Expertise

Accounting Standards: Strong working knowledge of US GAAP. Experience with Middle East (IFRS) accounting standards is considered a significant asset.
Systems Proficiency: Advanced MS Excel skills and Data analytics skills are essential. Hands-on experience with Microsoft Dynamics 365 (D365) F&O is highly preferred.
Internal Controls: A solid understanding of internal control frameworks and global audit requirements.

3. Behavioural Competencies

Proven ability to manage expectations with international stakeholders and regional Controllers in a matrixed environment.
Exceptional verbal and written English communication skills.
Energetic, curious and adaptable - thrives in an evolving GCC environment and demonstrates a continuous improvement mindset.
Collaborative and proactive - comfortable working across time zones and cultures in a matrixed global organisation.