Microsoft Office, Business and root cause analytical skills, Compliance and controls audit, Data Analysis, Process improvement, Transactional monitoring

Quality Analysis, Performance Monitoring, process training, voice BPO, Reporting, Compliance

google sheets , Ms Excel, Quality Auditing, Data Analysis, Responsible AI, Content Moderation

, training programs , Dashboards, Trust Safety, Analytical Skills, Quality Scorecards, Process Enhancements, Performance Analysis, Quality Improvement Reports, Content Moderation

, Dashboards, Performance Analysis, Trust Safety, Training, Coaching, Analytical Skills, Quality Scorecards, Content Moderation