Solution Architect (Automotive / Salesforce)

Location: Pune (Work From Office – 5 Days)

Experience: 9–15 Years

Notice Period: Immediate – 30 Days

Role Overview

We are looking for an experienced Solution Architect with strong expertise in Salesforce ecosystem and Automotive domain solutions. The role focuses on designing scalable enterprise architectures, enabling agentic workflows, and delivering intelligent automation solutions aligned with modern data platforms and enterprise integration standards.

Key Responsibilities

Agentic Architecture & Delivery Leadership

Architect and deliver Agentforce / Copilot solutions for automotive use cases
Define agent operating model including tool-use patterns, guardrails, grounding strategy, exception handling, and human-in-the-loop workflows
Establish enterprise-grade governance including evaluation strategy, observability, monitoring, audit controls, and security frameworks

Salesforce Platform Architecture

Act as Subject Matter Expert across Salesforce products including Sales Cloud, Service Cloud, Experience Cloud, and industry capabilities
Define scalable and secure architecture aligned with Salesforce Well-Architected principles
Ensure system performance, scalability, and reliability considering large data volumes and async processing patterns

Data Cloud & Enterprise Data Architecture

Lead implementation of Salesforce Data Cloud including ingestion patterns, identity resolution, calculated insights, and semantic data layer design
Define architecture patterns with modern data platforms such as Snowflake or Databricks
Collaborate with data teams to design secure and compliant data activation strategies for intelligent workflows

Integration & Automation Architecture

Define API and integration strategies between Salesforce and enterprise platforms including SAP and manufacturing systems
Architect automation patterns using Flows, Apex, MuleSoft, APIs, and event-driven architectures
Ensure integrations meet enterprise standards for security, resilience, and scalability

Automotive Domain Architecture

Design architecture aligned to Salesforce Automotive Cloud including vehicle lifecycle, warranty, service management, and asset data models
Define workflows spanning OEM, supplier, dealer, and service center ecosystems
Translate automotive data signals such as telematics and service alerts into automated workflows within Salesforce environments

Required Skills & Qualifications

9–15 years of experience in Salesforce architecture or enterprise solution architecture
Strong expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud
Experience working with Salesforce Data Cloud and enterprise data platforms
Strong knowledge of API-led integrations and event-driven architectures
Experience designing scalable and secure enterprise systems
Strong understanding of governance, observability, and performance optimization
Excellent stakeholder management and communication skills

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