Opportunity Overview

We're looking for a passionate, detail-oriented, and proactive People Operations Partner (HR Generalist) to join our growing team in India and help shape the employee experience at Cohere Health.

In this role, you won't just manage processes—you'll own and elevate the entire employee lifecycle, from onboarding through exit, ensuring every touchpoint is seamless, thoughtful, and engaging. You'll play a key role in building a workplace where employees feel supported, empowered, and set up for success from day one.

At Cohere, People Operations is more than just HR—it's about creating meaningful experiences at scale. You'll collaborate with a dynamic, high-energy team that values fresh ideas, challenges the status quo, and is deeply committed to building modern, scalable, and people-first practices.

We're looking for someone who brings strong experience across onboarding, leave of absence (LOA), benefits, and HR operations, and who is excited to continuously improve how we support our employees through intuitive, compliant, and employee-centric processes.

We are seeking a highly skilled professional with strong expertise in HR systems and processes to support a new global HCM implementation.

What truly sets you apart is how you show up: with empathy, curiosity, and a genuine passion for helping people thrive. You're comfortable navigating complexity, communicating with clarity, and building trust across all levels of the organization.

At Cohere Health, we believe that diverse and inclusive teams create the greatest impact. We are committed to fostering a culture where everyone feels a sense of belonging, has opportunities to grow, and can do their best work every day.

What You'll Do

Onboarding & Employee Experience

Manage end-to-end onboarding process for new hires (pre-boarding to post-joining experience)
Coordinate with hiring managers, IT, payroll, and other stakeholders to ensure seamless onboarding
Conduct new hire orientation sessions and ensure completion of documentation
Ensure all employee records and compliance documentation are accurately maintained
Continuously improve onboarding experience and process.

Benefits Administration

Partner with internal teams and external vendors/brokers on employee benefits programs (health insurance, wellness initiatives, etc.)
Support annual benefits renewal and enrollment processes
Address employee queries related to benefits and provide guidance
Ensure accuracy of benefits data and resolve system discrepancies
Promote employee wellness initiatives and drive participation

Leave Management

Manage end-to-end leave of absence processes, including statutory and company policies
Advise employees on leave eligibility (e.g., maternity, paternity, sick leave, earned leave) in compliance with Indian labor laws
Coordinate with employees, managers, payroll, and external partners for leave processing
Maintain accurate leave records and documentation
Provide guidance on policies such as:

Maternity Benefit Act
Sick leave / earned leave policies

Support return-to-work planning and employee communication

HR Operations

Maintain and update employee records in HRIS systems
Partner with payroll to ensure accurate compensation during leave periods
Manage HR queries through ticketing systems and ensure timely resolution
Support audits and ensure compliance with labor regulations
Assist in developing HR policies, SOPs, and employee communications
Represent the India site by providing HR systems and process expertise during the implementation of our global HCM.

Training & Stakeholder Support

Conduct training sessions for managers and employees on leave policies, onboarding processes, and HR practices
Partner with HR Business Partners on employee relations and accommodations
Create documentation and presentations related to HR programs

Required Qualifications

Must-haves

6 + years of experience as an HR Generalist or HR Operations professional
Experience managing end-to-end onboarding processes
Strong understanding of Indian labor laws and statutory compliance
Experience with HRIS systems
Demonstrates strong attention to detail with the ability to define, optimize, implement, and enhance effective processes.
Ability to have difficult conversations with employees and managers
Ability to maintain high level of confidentiality
Exposure to creating presentations and trainings on policies and procedures
Must be highly organized and motivated; detail-oriented, and capable of meeting deadlines with limited oversight
Problem solver who has experience working in a fast-paced environment and ability to context switch quickly to meet changing priorities

Nice-to-haves

Hands-on experience with ADP, Workday, or Rippling HR systems
Experience with Monday.com for managing workflows is a plus
Experience managing multi-state workforce policies in India
Exposure to HR automation tools and/or workflow platforms
Prior experience in a startup or high-growth organization

Additional Information

Reporting to: Renu Raheja, Director, People India
Team: Growing a team of skilled HR and HR Operations professionals!
Internal Applicants: Please discuss your interest with your current manager before applying. For more information about the process, check out the Talent Acquisition Confluence page.

Ability To Commute/relocate

Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

Connect with Talent Acquisition
Meet with the Hiring Manager
Behavioral Interview(s)
Case Study
Interview with Senior Leadership
Subject to change

About Cohere Health

Cohere Health's clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we've further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we're creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health's innovations continue to receive industry wide recognition. We've been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can't wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it's personal.

Lead People Operations Partner, India