Assisting in Recruitment and Hiring:

Candidate Sourcing: Assist in finding qualified candidates by maintaining relationships with recruitment sources, attending job fairs, and networking with local organizations (such as Hotel Associations and peers).
Interview and Hiring Support: Help with interviewing candidates and ensuring the proper hiring documentation is completed. Assist in the candidate selection process and ensure quality control of the hiring process.
Job Fairs & Outreach: Attend job fairs and ensure proper documentation of outreach efforts to source candidates for current and future openings.

Administering Employee Benefits:

Unemployment Claims: Work with unemployment services providers to respond to claims, ensuring accuracy in reports and assisting in unemployment hearings as necessary.
Benefits Support: Help employees navigate their benefits options and provide support regarding their benefit inquiries.

Employee Development:

Onboarding & Orientation: Assist in coordinating and facilitating the new hire orientation process, emphasizing the importance of guest service in the company's culture and creating a positive first impression for new employees.
Cross-Training: Ensure that employees are cross-trained to support daily operations effectively, facilitating their growth and ensuring consistency in job performance.
Ongoing Development: Help develop and implement programs that encourage ongoing learning and skills development for employees.

Employee Relations:

Communication Channels: Assist in maintaining open communication channels, ensuring employees are aware of company policies, property-wide events, and performance expectations.
Discipline & Issue Resolution: Review progressive discipline documentation for accuracy and assist in resolving employee issues through open-door policies. Escalate issues to the HR Manager or Director as needed.
Incident Investigations: Collaborate with the Loss Prevention team to investigate employee accidents and ensure proper documentation.

Compliance and Legal Practices:

Employee Files & Documentation: Ensure that all employee files are accurately maintained, ensuring all required employment paperwork and performance management documents are stored securely and comply with relevant laws and privacy regulations.
Safety & Security Policies: Help communicate property safety policies to employees, including accident reporting, hygiene standards, and other essential procedures.
Workers Compensation & Claims: Assist with managing workers compensation claims, ensuring that employees receive appropriate care and that costs are kept under control.

Managing HR Operations:

Audit & Compliance: Support HR audits and ensure compliance with applicable laws, including managing documentation and employee file reviews in accordance with company procedures.
Policy Communication: Help communicate company rules and regulations, ensuring that all staff are aware of safety, health, and other legal requirements through orientation, training, and other communications.

Qualifications & Requirements:

Education:

Required: High school diploma or GED.
Preferred: 2-year degree from an accredited university in Human Resources, Business Administration, or a related field.

Experience:

Required: 2 years of experience in human resources, management operations, or related fields.
Preferred: Experience with recruitment, employee relations, and benefits administration.

Skills & Competencies:

Communication Skills: Strong verbal and written communication skills to effectively interact with employees and management.
Attention to Detail: Ability to manage sensitive employee information and ensure compliance with legal requirements.
Organization & Time Management: Ability to handle multiple tasks, such as recruitment, benefits administration, and compliance reporting, efficiently.
Problem-Solving: Ability to address employee concerns, resolve issues, and facilitate positive employee relations.
Confidentiality: Understands the importance of confidentiality in handling employee files, claims, and other sensitive data.

Other Requirements:

Physical Requirements: Ability to perform general office tasks (sitting, typing, and filing), as well as assisting with organizing and coordinating events such as job fairs or orientation programs.
Flexibility: Willingness to handle a variety of HR-related tasks, as needed, and adapt to evolving HR needs in a fast-paced environment.

Core Activities & Work Flow:

Support Recruitment & Onboarding: Collaborate with HR teams to handle the full recruitment process, from candidate sourcing to interviewing and hiring new employees. Facilitate a smooth onboarding process for new hires.
Assist with Employee Relations & Communication: Help maintain positive employee relations by ensuring effective communication channels, resolving concerns, and assisting in maintaining a supportive work environment.
Monitor HR Compliance & Records: Regularly review employee files and ensure compliance with all legal and procedural requirements regarding employee documentation and privacy.
Benefits Administration & Claims Support: Support employees with their benefits needs and assist with unemployment claims or workers compensation processes.
Assist with HR Policies & Procedures: Help communicate company policies and ensure that all employees are aware of health, safety, and legal compliance requirements.

Why This Role is Important:

The HR Assistant plays a vital role in supporting the HR team and ensuring that the property's human resources functions run smoothly and efficiently. This position helps facilitate recruitment, employee development, and compliance, all of which contribute to employee satisfaction and business success. By managing various HR activities, this role ensures the HR department meets its goals and supports the overall success of the organization.

This HR Assistant position is an ideal entry-level role for individuals looking to grow in the HR field while gaining valuable experience in a dynamic and fast-paced environment.

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