Mobile Devices, Servicenow, Windows OS, Mobile Device Management, Apple operating systems, complex troubleshooting, ITIL service management processes, Root Cause Analysis, Ms Office Suite, desktop image deployment, desktop software installation

Servicenow, Windows OS, Mobile Device Management, ITIL service management processes, MS Office suite products, Apple operating systems

UI Pages, widgets, ServiceNow certifications

Altiris, Intune, Windows Internals, Configuration Manager, Grafana, PowerShell, Python, Bash, Telegraf, Advanced OS troubleshooting, Enterprise Endpoint Management platforms, Open Telemetry OTEL Collector, KACE