Key Responsibilities

Finance Operations Core Billing and Revenue Management
Advanced billing management:Take ownership of the complex billing processes, including multi-tiered pricing structures, contract billing, and subscription management across multiple client segments
Revenue recognition leadership:Ensure accurate revenue recognition in accordance with ASC 606 and other applicable accounting standards
Contract analysis:Review and analyze customer contracts to ensure proper billing setup and revenue recognition treatment
Financial Reporting and Analysis
Management Reporting:Drive comprehensive monthly and quarterly financial reports for executive leadership and board presentations
Performance Analytics:Develop and maintain key performance indicators (KPIs) for billing operations (Collection Rate and Cash Conversion Cycle), expense margins, and revenue trends
Variance Analysis:Conduct detailed analysis of budget-to-actual variances for revenue streams and provide actionable insights to management
Planning and Forecasting:Lead revenue forecasting activities and provide critical input for annual budgeting processes
Accounts Management
Accounts Receivable:Manage AR processes, aging reports, and collection strategies to optimize cash flow
Accounts Payable:Oversee AP operations, vendor payments, and expense management systems
Collections Strategy:Continuously improve collections strategies and policies, working closely with teams to optimize cash flow
Audit and Compliance
Internal Audits:Design and implement billing-related internal controls to ensure accuracy, compliance, and fraud prevention
External Audits:Serve as primary point of contact for billing-related audit activities, both internal and external
Financial Controls:Ensure all financial practices comply with company policies, accounting standards, SOX requirements, and regulatory guidelinesHuman Resources Support
Talent Acquisition and Development
Hiring Leadership:Own recruitment efforts for open positions, including job posting development, candidate screening, and interview coordination
Onboarding Program:Design and oversee onboarding programs for new team members
Performance Management:Support HR initiatives related to employee performance tracking and development
Legal Compliance and CoordinationCompliance Management
Regulatory Compliance:Monitor changes in accounting standards and regulations affecting revenue recognition and billing practices
Contract Compliance:Ensure all billing practices comply with contractual obligations and regulatory guidelines
Policy Coordination:Coordinate with legal counsel and management to develop and maintain company policies and procedures

Legal Coordination

Contract Review:Support contract review processes and coordinate with legal teams on client agreements

Risk Management:Identify and mitigate legal and financial risks in billing and operational processes

Documentation Management:Maintain proper documentation for legal and compliance purposesInformation Technology

Systems Management

Billing Systems Oversight:Lead the optimization and maintenance of billing systems, coordinating with IT on system upgrades and implementations

Technology Integration:Evaluate and recommend billing software, automation tools, and integration opportunities

System Implementation:Lead or support major system implementations, upgrades, or integrations affecting billing operations

Qualifications

The ideal candidate is detail-oriented and thrives in a fast-paced environment, works well in team-driven settings, and is highly motivated. Additionally, you must meet the following qualifications:

Required Qualifications:

Strong knowledge of accounting principles and practices, particularly related to accounts receivable and accounts payable
Experience with financial reporting, tracking, planning, and analysis
Understanding of audit processes and compliance requirements
Excellent analytical and problem-solving skills with keen attention to detail and accuracy
Proficiency in Microsoft Excel and other analytical tools
Embodies our core values through ownership of complex problems, drive to exceed expectations, adaptability in fast-changing environments, and commitment to continuous improvement of processes and skills

Preferred Qualifications:

1 year of billing/finance experience in service-based businesses, preferably digital agencies
Experience with Zoho Books, Zoho Analytics and Zoho One suite
Background in HR processes and talent management
Knowledge of legal compliance and contract management
Experience with IT systems integration and implementation
Advanced Excel skills (pivot tables, VLOOKUP, financial modeling)
Experience with subscription billing or recurring revenue models, and payment processors