• Lead and coordinate with internal team of specialists in delivering strong partnering support programs to the customers with the aim of growing our volume, share, margin of our products and customer satisfaction level.

• Establish and implement account plans (customer strategy) for the customers with the cooperation of the technical, production and marketing support staff by directing the required resources to the account.

• Visit customers regularly to identify their needs, resolve issues, develop SIG's value proposition and build strong professional working relationships to gain customer loyalty.

• Increase SIG Combibloc share at the customer with cooperation from Marketing by a) identifying conversion opportunities against direct/indirect competitors and other packaging materials and b) new product development

• Establish and ensure 4-month rolling sleeve sales forecasts for each customer are accurate by monitoring the sleeve stock of customers and take appropriate actions in optimizing sleeve utilization and safety stock level.

• Be owner of the customers claims and resolve it properly within the measure target timing through the expertise and cooperation of internal quality and technical personnel.

• Ensure company's financial risks are eliminated by ensuring customer payment, account receivable and credit limits are accurate, on time all the time, and take the necessary actions required together with the support of the Finance department to reduce the risks.

• Arrange (with Marketing Team's support) for periodic updating with the customers on various new development opportunities from overseas markets.

• Prepare regular reports, meeting minutes, to ensure customers and involved internal colleagues are kept informed appropriately on the relevant topics, status, and action steps.

• Participate from time to time as active member in exhibitions to seminars that promote our products and services to the customers.

• Review from time to time and immediately update the information to present in the customers profiles whenever changed, including prognosis of filling machines movement.

• Accomplish special projects or assignments given by Country Manager.

• Strong analytical thinking, leadership skills with strong teamwork spirit.

• Demonstrate the commitment and ability to follow the code of conduct and the company's core competencies.

• Sound knowledge of local market, market information sources and media

• Previous exposure to the role of technical sales and services is preferable

You bring these skills, experience & education

Bachelor Degree (preferably in Business Management, Marketing, or other related fields)
Experience: 10-20 years of proven B2B commercial experience, preferably in selling technical or value-added solutions to customers within the Food & Beverage industry.
Preferred Industry Exposure: Experience working with Dairy, Juices, Beverages, Liquid Foods, or other Processed Food segments will be highly advantageous.
Candidate Profile: A commercially driven professional with a strong hunter and farmer mindset, capable of acquiring new business opportunities while also nurturing and expanding relationships with strategic existing customers to drive sustainable growth.

Key Account Sales Manager