Description

The Senior Quality Auditor serves as a specialist who becomes the organization's deepest expert on 1-2 complex machine learning data workflows while maintaining hands-on audit execution. This role within the Machine Learning Data Operations job family leads Quality Audit Design (QuAD) teams for high-complexity workflows, handles the most ambiguous audit scenarios, and generates workflow-specific quality analysis that drives customer insights and workflow optimization.

Key job responsibilities

Workflow Expertise Development

Become the organization's deepest expert on 1-2 assigned complex workflows through intensive pilot participation and continuous learning
Participate in workflow pilots as an annotator to build foundational knowledge before production begins
Develop comprehensive understanding of workflow conventions, edge cases, and quality requirements

Team Leadership

Lead QuAD teams of 3-5 Quality Auditors for Template 2 (High-Engagement Support) workflows
Provide day-to-day leadership and make real-time quality decisions during iteration phases
Handle escalations from team members and serve as the go-to expert for workflow-specific questions
Mentor and develop Quality Auditor team members through coaching, feedback, and knowledge sharing

Audit Execution

Execute audits on the most ambiguous and complex scenarios, reducing escalations to Quality Specialists
Maintain 60-70% hands-on audit execution to preserve expertise required for real-time decision-making
Validate team audit decisions and ensure consistency across QuAD team members
Support Template 1 workflows by auditing high-complexity scenarios requiring specialized judgment

Analysis & Insights

Generate workflow-specific deep dives and thematic analysis providing insights beyond conventions adherence scores
Identify error patterns, convention evolution, and areas of ambiguity within assigned workflows
Provide actionable recommendations for workflow optimization and quality improvement
Partner with DSLs and customers on workflow-specific quality insights

Strategic Collaboration

Provide input to audit strategy design led by Quality Specialist I
Collaborate with Quality Specialists on cross-workflow patterns and tactical improvements
Participate in workflow design discussions with customers and stakeholders
Support new-tool onboarding for operationalized and bootstrapped interfaces
Track record of generating actionable insights from quality data.

Basic Qualifications

Bachelor's degree or equivalent
2-4 years of experience in quality assurance, data operations, or a related field
Experience working with machine learning data workflows or similar technical domains
Hands-on experience in leadership and mentoring
Strategic thinking about workflow optimization and process improvement
Effective stakeholder communication skills with the ability to influence decision-makers and customers
Domain expertise in STEM, language, or technical domains highly valued.

Preferred Qualifications

Familiarity with audit methodologies and quality frameworks
Experience participating in pilot phases and workflow development

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company - ADCI MAA 12 SEZ

Job ID: A3207727

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