Description

Senior UX/Product Designer – Strategic Experience Lead

We're looking for a seasoned UX/Product Designer to co-own product vision with product and tech leadership, shaping unified, service-level experiences across our fintech ecosystem. You'll translate business goals into outcome-driven roadmaps, lead continuous discovery, and deliver scalable design systems that connect strategy, user needs, and technology.

You'll run research cycles, synthesize insights, and design adaptive, cross-platform workflows—validating with real-world data and ensuring high-quality delivery with engineering. This role demands expertise in enterprise-scale SaaS, fintech domains, and emerging AI-driven experiences, plus strong stakeholder engagement and storytelling skills.

Requirements

Sr Product Designer

Position Summary

We are looking for a Senior Product Designer to join our Usability Group, bringing strong research expertise and design intuition to craft thoughtful, data-informed experiences. Responsible for distilling complex insights into clear, actionable outcomes and shaping intuitive solutions that address both user and business needs. The role involves guiding strategic decisions, mentoring peers, and collaborating across functions to keep user experience central throughout the product lifecycle.

Key Areas of Responsibility

Lead UX design and research across complex product areas, driving both strategy and execution.
Collaborate with product and engineering teams to deliver innovative, user-focused solutions.
Plan and conduct advanced user research (e.g., usability testing, interviews, field studies).
Analyze research findings and translate them into clear, actionable design decisions.
Design and refine wireframes, flows, and prototypes for intuitive, scalable experiences.
Present and advocate for design solutions to peers and senior stakeholders.
Mentor junior team members on design practices and research methods.
Maintain and enhance design systems, ensuring consistency and usability across products.
Promote cutting-edge UX practices, including AI-driven personalization and modern interaction models.

Product Strategy, Vision, and Planning

Partners with Product Managers and Owners to shape the product vision by contributing design-led ideas grounded in user insights.
Informs product roadmap via design thinking to create prioritized, scalable features for meaningful user experiences, alignment with business goals.

Customer Experience Research, Insights, And Execution

Performs competitive analysis of direct / indirect competitors and monitors the market for new trends to inform the research and design process
Conducts in depth customer / user research to capture, interpret, and use quantitative and qualitative insights to inform design decisions and check that end user needs are met
Collects, analyzes, monitors, and reports on user feedback to identify key trends and opportunities Partners with enabling functions (e.g., marketing, sales, operations, etc.) to communicate new experience features and identify opportunities for optimization or improvements

Product Design and Development

Translate user needs into effective product experiences by creating personas, journey maps, wireframes, and interactive prototypes; define layouts, flows, and interaction models for team-owned product areas.
Conduct usability testing and iterative design within an agile environment, ensuring continuous feedback integration, design consistency, and adherence to standards across the product lifecycle.

Job responsibilities

Basic Qualifications

6–8 years of relevant experience after a Bachelor's degree, or 2–5 years after a Master's degree in a relevant field (e.g., Design, HCI, Psychology from premier institutes like NID or IIT).
Proven experience in finance, banking, or fintech environments. designing for domains like payments, lending, investments, or B2B financial tools.
Demonstrated success designing for SaaS product and multi-tenant platforms.
Strong end-to-end product design expertise — from discovery to delivery.
Skilled in user research methods: usability testing, interviews, surveys, and field studies.
Proficient in translating research insights into intuitive design solutions.
Expert in wireframing, user flows, interactive prototypes, and visual design.
Deep understanding of design systems, accessibility, and responsive design.
Confident communicator and presenter across cross-functional and executive teams
Proficient in Figma, Sketch, Adobe CC, Axure, InVision, and prototyping tools
Experience with Design Thinking, Lean UX, and agile product development.
Comfortable working with product managers, engineers, and data analysts.
Familiar with front-end principles (HTML, CSS) and design-development handoff
Passionate about solving complex problems with scalable, user-centered solutions
Keeps up with evolving UX trends, AI-enhanced personalization, and design innovation
Fluent in English; clear communicator in cross-functional, global teams

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders.

Learning and development. We are committed to your continuous learning and development. You'll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you'll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what's possible and bring new solutions to market. In the process, you'll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you're placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.

About GlobalLogic

GlobalLogic, a Hitachi Group Company, is a trusted digital engineering partner to the world's largest and most forward-thinking companies. Since 2000, we've been at the forefront of the digital revolution – helping create some of the most innovative and widely used digital products and experiences. Today we continue to collaborate with clients in transforming businesses and redefining industries through intelligent products, platforms, and services.

Sr Product Designer IRC272564