Servicenow, Microsoft 365, Ticketing Tools, Active Directory, Windows environments

Servicenow, Citrix, Windows 10, Microsoft Azure 365 applications and services, Windows Server OS, Help Desk Service Desk experience, Entra ID, Azure Virtual Desktop AVD, Active Directory, Vmware HorizonView

Citrix, Servicenow, Vpn, Outlook, Vdi, PC software evaluation and configuration, MS Office O365, basic network troubleshooting